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3 Ways to Fill Your Cup in 2022 by Heather R Younger

By Heather Younger | Jan 11, 2022 | Comments Off

 

"It’s so important to give our mind, body, and soul sustenance so we can put forth the best versions of ourselves." 

What Does it Really Mean to Fill Your Cup?

Coming into a new year, filling ourselves up and understanding what this means for us will make all the difference with how effective we will be in 2022. Filling your cup is taking the time to care just as much for yourself as you do for others. It’s so important to give our mind, body, and soul sustenance so we can put forth the best versions of ourselves.

We cannot give what we do not have.

Someone once gave me the metaphor of a cup on a saucer. As we keep pouring into our cup, eventually it will overflow onto the saucer. If we continue to give from inside the cup and not from the overflow, what happens? The cup runs dry. We run dry too.

Implementing Positive Daily Changes

My best advice is to calendar everything that you do. Personal or work-related. Build those physical, mental, and spiritual health time blocks into your day. Mind Over Latte gives great examples on how to sprinkle small changes into your day to give yourself the personal time you really need.

Nourishing Your Body, Mind, & Soul

Take the time to move your body, whatever that means to you. When we feel good about ourselves physically, we feel good mentally. Everything is connected.

  • Go for a walk
  • Take a yoga class
  • Stretch for five minutes
  • Go for a bike ride
  • Go swimming

The most important thing you can do is give yourself grace. As easy as it may be to forgive others, remember to also forgive yourself of your imperfections. Giving yourself this grace and keeping your mind positively stimulated plays a huge part in your mental health.

  • Listen to an inspirational podcast
  • Read for fun
  • Call a loved one
  • Write a journal
  • Go for a coffee with a friend

Take quiet time to reflect, meditate, or pray. Think deeply about your day or week. In this new world full of chaos and drama, take the time to be quiet and sit with yourself.

  • Meditate for five minutes
  • Close your eyes and take 10 deep breaths
  • Write down what you are grateful for
  • Attend prayer service
  • Cuddle with your children

Make time to move, be quiet, and give yourself grace. There is power to be found in the silence of your mind; cherish it and fill up your cup in this new year!


 

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A Special Moment in Time by Karen Harris

By cmiadmin | Jan 11, 2022 | Comments Off

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Any of the people in the room that night could have received this award because we’re all so dedicated. I love that about my industry. But this year, my peers chose me and I will be forever grateful for that..

Have you ever been brought to tears by something your peers did for you?

This past weekend I received an award for ‘exemplary service’ to my industry - an industry that I’ve been a part of for almost 27 years. When they called to inform me that I’d be receiving the award, I realized this is a special moment in my life. Not one I’d planned for or even worked towards - but one that my peers felt compelled to give me - and it brought me to tears.

Being recognized by people that you deeply respect is humbling. I have access to the brightest minds in the world which gives me constant knowledge and opportunity for growth - in addition, my industry colleagues are some of the most passionate people I know. Any of the people in the room that night could have received this award because we’re all so dedicated. I love that about my industry. But this year, my peers chose me and I will be forever grateful for that.

A special thank you to Brian Palmer who has been both a friend and a mentor for the last 25 years and whose father this award is named after. John Palmer was a man deeply respected by his peers and to be recognized in his name is something I will cherish forever.

Thank you also to Shawn Hanks and the rest of the Awards Committee for placing this honour on my shoulders. I will continue to show my dedication to our industry in the hopes it will inspire others to be even more dedicated.

And lastly a very huge thank you to my team - Rebecca, Tara, Adrienne, Elyse, Felicia and Dani - who are so dedicated to the work they do for cmi - which gives me the support and the space to contribute to our industry.

Top Communication Keynote Speakers

By cmiadmin | Jan 06, 2022 | Comments Off

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Teams who communicate effectively may increase their productivity by as much as 25%.

Did you know that workplace communication statistics show that 86% of employees and executives say the lack of effective collaboration and communication is the main cause of workplace failures?

According to a McKinsey Global Institute analysis report, teams who communicate effectively may increase their productivity by as much as 25%.

Imagine what communicating more effectively would do for your organization?  See below for the communication experts we recommend to help your organization achieve better results and increased efficiency in 2022.

cmi COMMUNICATIONS EXPERTS FOR 2022

Phil M Jones
Phil M Jones is a master of influence and persuasion – the author of the best-selling “Exactly” Book Series with over 1 million copies sold – producer of the “Most Listened To” non-fiction Audiobook of all time - a trusted advisor for some of the world’s biggest brands – and entrepreneur since the age of 14.

Learn More about Phil M Jones
“Exactly” Book Series
Phil M Jones Bookings

Stacey Hanke
Stacey Hanke is the CEO of a highly sought-after consulting and training company where she mentors leaders and salespeople to enhance their communications and ability to influence. She's been studying influence for years across numerous company cultures and industries, teaching them how to influence on a consistent basis.

Learn More about Stacey Hanke

Stacey Hanke Bookings

Influence Redefined Book


Ty Bennett
Ty is the founder of Leadership Inc., a speaking and training company with a mission to empower individuals and organizations to challenge their status quo, cultivate exceptional relationships, and compete in extraordinary ways. He’s changing lives– one leader at a time.

Learn More about Ty Bennett

Ty Bennett Bookings

The Power of Storytelling


Vinh Giang
Vinh is an entrepreneur who knows what it takes to lead and sell ideas. As a “Young Entrepreneur of the Year” and award-winning magician, Vinh has found success in sharing three key business ideas and demonstrates them using the art of magic with on-stage audience participation. Vinh also teaches professionals to re-imagine their approach to communication - including teaching us how to amplify the best parts of who we are.

Learn More about Vinh Giang

Vinh Giang Bookings

Vinh’s Custom Masterclass


ABOUT cmi

  • cmi is a global meeting industry leader that brings together world-class keynote speakers with extraordinary clients from around the globe.
  • Our management frees our speakers up from the day to day aspects of their speaking business so they can focus on providing you with the very best presentation.
  • With our exceptional event coordination and attention to detail, when one of our speakers arrives at your event, you can bank on their and our full and undivided attention.

Why Choose cmi?

It is our goal to ensure that you, our customer, get the very best speaker who will impact your group beyond the event. Our commitment to you:

  • Give unforgettable service
  • Provide extraordinary results
  • Demonstrate an exceptional attitude
  • Lift the spirits of everyone we connect with.
  • When working on the event details, we know that time is of the essence and accuracy is key. 

 

Influence & Communications Expert Stacey Hanke joins cmi Family

By Stacey Hanke | Dec 16, 2021 | Comments Off

 

We are excited to announce Stacey Hanke, a best selling author and CEO of her own successful consulting company, as our newest member of the cmi family!

In today's demanding business environment, it is imperative for leaders and sales people to communicate at the highest levels through all mediums. Stacey teaches attendees how to:

  • Identify communication miscues
  • Create standout messaging 
  • Move people to action 

Her best-selling book Influence Redefined, and her Communication Quick Start™ process are resources that help leaders get to the point, communicate with confidence, build trust and deliver messages that drive action, creating lasting results.

Stacey is an engaging and high-content keynote speaker, a consultant for Fortune 500 companies and a mentor to C-suite executives all over the world. 

Contact us about booking Stacey for your next event!

 

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What Your Company Needs to Know About Digital Transformation by Mike Walsh

By Mike Walsh | Dec 09, 2021 | Comments Off

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Mike’s unique take on the leadership dimensions of digital transformation, AI and the future of work have featured frequently in the Harvard Business Review in the last year - see below for the most recent articles that are getting shared heavily on LinkedIn and Twitter.

COVID19 forced all of us to accelerate our plans for the future, and there has been incredible demand for insights about transformation, especially from a cultural perspective. To that end, Mike has published eight articles along that theme for the HBR in the last 18 months, the most recent being How to Navigate the Ambiguity of a Digital Transformation.’ 

 

Many of these pieces have struck a real chord with C-suite leaders, who are looking for someone who can clearly articulate the technology and transformation issues they are facing in the post-pandemic world.  Recently, one of Mike’s articles was also published in a special print edition of the HBR magazine, containing the editor’s picks of the best writing on the future of work. 

 

In addition, he's being considered/booked alongside knowledge experts like Peter Diamandis, Erik Brynjolfsson, Andrew McAfee and Salim Ismail. These gentlemen's keynote fees are considerably higher than Mike's current Q1 fee schedule - which gives great value to you! Please contact us soon to lock in preferential pricing.

 

We're excited to work with you on 2022 events - Happy Holidays - K

 

HBR - November 2021

HBR - December 2021

HBR - January 2022

 

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How to Attract Top Talent in 2022 by Heather R Younger

By Heather Younger | Nov 29, 2021 | Comments Off

 

"Listening is actively listening, it’s seeking to understand" 

Video Transcription
After over 25,000 surveys and years of working with organizations to transform employee engagement, here's what we've seen over and over. When you know how to listen, employees will tell you exactly what they need to bring their full selves to work. When they feel seen, heard and valued, they will do whatever it takes to help the organization be successful.

You can’t reimagine a better workplace or move forward a new project unless you recognize what's not being said inside your culture. So, how do you feel when someone listens to you, and I mean really listens to you? When they take time out of their day to listen to your thoughts, your concerns and your ideas. It feels good to be heard, doesn't it?

When we feel heard, we feel understood, we feel valued. We feel validated. So, for the last several years, I have been on a mission to help organizations understand the impact of listening, and I mean really listening.

Some years ago, I worked at an organization where I led customer experience and I loved my job. Then one day, I got the news. They were going to be merging our company with four others. Now, I'm sure you could imagine what that brought up. Mistrust, anxiety and fear.

There was a lack of communication that was going on all around and no one knew what was going on. So, I had gone to the head of HR and I said, “You know what? We have got to do something about employee engagement, something about our culture. It's going downhill fast.”
And she said, “You know, you're right. You go do that.”

I’m like, “I'm in customer experience.” So, I took her up on it and I created an employee engagement council. Inviting people who were from the other companies who I thought might be open and receptive to being around the table - trying to get to the bottom of what would make this merger a success.

But, it needed everyone. And the leadership team? They looked outside. They didn't get it. They didn't get that there were people right there. Five companies. Ready and willing to give them all they needed to know to make this merger a success. But they didn't know how to listen.

So how do we do it? How do we get there? Well, there's a process. The first thing we have to do is recognize what's not being said. How do you do that? Well, you have to be kind of aware enough to say, I know there's something I don't know. And that's because probably people aren't safe enough or don't trust me enough to tell me what I should know. And, I know that because I don't know it. There's a blind spot. That's a problem.

So, I need to acknowledge that first, before I can even move on to listening. Listening is actively listening, it’s seeking to understand - it’s digging deep and removing my own ways, removing my filter to be able to step into your shoes and understand your filter. So, we’ve got to get there first and then we seek to understand and then we actually listen.

When we’re thinking about diversity, inclusion, belonging and we're thinking about the things we can influence and control - we can control this. We can control how we seek to understand and how empathetic we are and the compassion we exhibit for people in their shoes. And we can decide to be courageous, when it's necessary.

We all agreed earlier that when we hear people's stories, we learn, we get better and we grow. It’s the action behind the act of listening that makes our voices come to life, makes us realize we matter and that action is the same thing as compassion.

You can own a part in this process and you can use it to ensure that those that are in your presence feel listened to, feel valued, feel validated.

This is the future of work. When you invest in your people, they invest back into you. They will tell you everything you need to know to be successful and to get the outcomes you're looking for. Let's get to listening.

 

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Why Your Business Needs More Change by Mike Rayburn

By Mike Rayburn | Nov 16, 2021 | Comments Off

Hall of fame speaker, Mike Rayburn asks, “How do you open up more possibilities, solutions and ideas for your clients and your customers?”

He explains that when we ask, “What If,” we open ourselves up to the world of possibilities. Your clients and customers are coming to you for newer and better ideas and they love it when you open up more possibilities for them.

WE MUST CREATE MORE CHANGE
We are reluctant to accept or create more change. But, Mike says that the only way we can manage change is to create more change. To create more success, we have to step out and be the one who defines the curve.

WE ARE GOLDMINES OF UNTAPPED POTENTIAL
“I believe that we are each capable of far more than we ever believed possible. I believe that regardless of our level of success, we are each a goldmine of unrealized potential.” 

OPPORTUNITIES ARE EVERYWHERE
“We are surrounded every moment of the day by opportunities to access that potential. You are now walking through life no longer looking for reasons you can’t. Your default is to be the one who looks for reasons you can.”

THE TIME TO START IS RIGHT NOW
“I believe the time to open yourself to more possibilities is right now – you will generate more success by starting with the question, ‘What If?”

 

How Leaders Can Identify Microaggressions at Work and Shut Them Down by Heather R Younger

By Heather Younger | Nov 08, 2021 | Comments Off
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"Ending Microaggressions Promotes Employee Retention" 

Creating a safe work environment is imperative if leaders want employees to stay with the organization, innovate, go above and beyond for the team, and exceed customer expectations. If employees don't feel safe, they will not feel loyal or committed to the team and seeing the organization succeed. Acknowledging microaggressions and protecting employees from attacks on who they are is a major move toward making the workplace safe for everyone.

Read Full Article (PDF) >

This article originally appeared in HR NEWS
https://www.ipma-hr.org/stay-informed/hr-news-issues/hr-news-issue/hr-news-october-2021 (members)

 

 

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The 7 Keys to Reinvention by Phil M Jones

By Phil M Jones | Nov 03, 2021 | Comments Off

When you shift your regular focus to “better” you are instantly powered by progress and internally motivated to improve. Better still, when better is the focus, you soon outperform your current best. 

One thing everyone seems to agree on is that the world we once knew is most likely not going to return and instead we are faced with an altogether different reality.

One thing that is really fascinating is that whilst these are times of uncertainty, we have ALWAYS lived in uncertain times. The landscape is always ever changing, and it is your ability to navigate these changes that can deliver the edge you are looking for to keep moving forward.

As 2022 nears, it is a great time to look at 7 key factors that can refuel a reinvention and help you achieve greater success in your personal goals.

1. Do the Basics, to a High Standard, CONSISTENTLY

What is My Secret to Success?

I get asked this question a lot and have given very serious thought to any answer shared. From starting my first business at 14 years old to every commitment since, the same set of principles continually serve my forward motion. It may not be sexy, profound or even be re-tweetable – but the simplicity and inward inflection has repeatedly empowered me to find clarity in my actions. So here it is….

“Do the basics, to a high standard – consistently” 

As you read this, give thought to your own responsibilities. 

  • What are your basics?
  • How well do you perform them?
  • Where can you improve consistency?
  • Taking personal responsibility for your current circumstances soon empowers you to start to create the change you are looking for.

2. Too Many People Make the Giant Mistake of Thinking that Success is for “OTHER PEOPLE.”

The Mistake Made by the Many

Imagine being sat at a dinner table and sharing your goals and aspirations, only to be sniggered at and told that you are such a “dreamer” – like it was a bad thing. That was exactly what happened to me in my early twenties and from that day forward it was decided that “dream stealers” had no place or purpose in my life.

Too many people make the giant mistake of thinking that success is for “other people” and fail to even give thought and imagination to the possibility of achieving massive things. We are living in a time where the future is unpredictable and that also means it can be better than the past. 

Catch a breath now, dream big and decide what massive goals you are going to shoot at next.

3. Any Time You Are are in the Presence of Greatness - Don’t just say “WOW,” Instead Ask “HOW?”

How Winners Win

The most profound lesson about high performance is the fact that success leaves clues.

Being a student of success means that any time you are in the presence of greatness you don’t just say “Wow” you instead ask “How?”. Behind this question are habits, actions and mindsets that are different to the rest of the pack and unlock attributes that you can borrow to help write your own success story.

When interviewing one of the world’s greatest Olympic athletes about his performance in the 100M sprint, he shared that on race day he runs the best 110m of his life. To become the best of the best of the best, continuously move the finish line past where the rules of the game place it. 

This same metaphor can easily transpire into your daily routines. Whether it is your appetite to reach out to potential customers, your redesigning of the customer experience following an inquiry or purchase, or even how you look at your results in any of your KPI’s – what you can you do to stretch your own finish line

4. Better Beats Best.

If I ask an audience of a thousand people whether they would like to perform or be good at something, better at something or do their best at something, there is almost a unanimous response of “best”.

People want to be seen as doing their best and being the best and fail to realize that this very mindset could be stunting their progress. When the focus is on “best” it creates the belief of a gold standard or absolute way of performing and in turn suppresses the possibilities of growth by overshadowing your daily actions. In fact, it is almost impossible to deliver your best. We are evolving and developing creatures and always maintain the potential of change. 

Instead, when you shift your regular focus to “better” you are instantly powered by progress and internally motivated to improve. Better still, when better is the focus, you soon outperform your current best.

5. A Failure is Trying Something You Have Never Tried Before and it Working Out Differently Than Anticipated. A Mistake is Doing Something Wrong.

Mistake vs. Failure

A failure is trying something you have never tried before and it working out differently than anticipated.

A mistake is doing something wrong. 

When navigating change, failures are a rich and rewarding part of the journey and mistakes should be avoided. Understanding and defining the difference between these two words is how you can innovate yourself out of chaos. By alternative, grouping the two together creates a paralysis of action and you and your workforce become entangled in fear. 

Fail fast and often. Learn quickly and build processes and habits that eliminate mistakes.

6. Being Efficient is Doing the Thing Right. Being Effective is Doing the Right Thing.

Efficient vs. Effective

Being efficient is doing the thing right.

Being effective is doing the right thing.

Your future success is dependent upon the quantity of quality interactions with your customers and teams. For you and every member of your team, identify a list of HPAs (High Pay-off Activities) and ensure that the vast percentage of your time is spent doing these things.

7. You Are Worth A Percentage of What You Earn.

The Missing Ingredient

Trying to summarize my thinking around the current reality and provide reminders of some of the key lessons from our time together becomes pretty complex. If you read through these thoughts looking to find the short cut, fast track or silver bullet to accelerate your success, I apologize for failing to deliver. 

The experience I have gained through both my own career and the insights of thousands of other great leaders delivers a continuous and frustrating fact. 

“You are worth a percentage of what you earn” 

This means that great strategy, powerful tools, premium product and world class skills only work under one condition – the condition that you do the work too. The gradient of the business landscape has certainly changed to a steep accent and there will be casualties. You get to decide how your next chapter unfolds. 

In times of change, it’s time to change.

Keep your eyes on the road, your hands on the wheel and remember that you are in control of far more than you think you are. 

 

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The New Rules for a Tech Driven World Post-Pandemic by Mike Walsh

By Mike Walsh | Oct 28, 2021 | Comments Off

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"There is no remote work. There is only work,' futurist Mike Walsh said during a session on the future of the industry at the Schwab Impact conference."

The pandemic has forced the working world to evolve technologically much faster than at any time in recent history, effectively rocketing it forward 10 years in 20 months.

That is here to stay, futurist Mike Walsh said Tuesday in his presentation at the Charles Schwab Impact conference. “There is going to be no return to normal,” he said. “We’re not going to get 2019 back.”

Walsh proposed three new rules for the world going forward. The first of which, is “There is no digital disruption, just digital delivery.” The second, which many now have experience with, is, “There is no remote work. There is only work.” His third rule is, “Artificial intelligence will not destroy jobs, but it will change them.”

The business models of Tesla Inc., Netflix Inc., Uber Technologies Inc., Spotify and other companies have shown a shift from products to platforms and transactions to experiences, he said.

“We are all disrupters now. If you haven’t figured out a way to embrace new technologies … are probably no longer in business today,” Walsh said.

For adults of the future who are children today, “their expectation of how the world needs to work is going to be dramatically different from that of any generation that came before,” he said.

For financial advisers, “your ability to partner with those [technology] platforms is going to be key to your success,” he said.

A big part of that is how data will be used to gain more understanding about clients’ needs in different life stages and how advice is provided, he said. By being forced to operate remotely, the world used tools that it basically had for decades, he noted. Skype, he said, has been around for 20 years, even if it is not now the go-to communication service.

“Remote work is just the beginning of a much larger revolution that is changing the nature of business itself,” he said.

Workers value the important things in life more than their jobs, and companies need to recognize that, adjusting their businesses not just for profit, but for purpose, he said.

“It’s not just about paying people well. It’s about understanding what motivates them more than anything else,” he said.

Employers should “support a culture of data, not opinions,” he noted.

With the rise of artificial intelligence, humans are becoming more important than ever in the world of financial advice, he said.

“We’ve actually seen the counterintuitive rise of the importance of human advisers and human interaction as we’ve gained greater complexity and more technology,” he said. “We’ve actually been here before.”

He referred to the industrial revolution, when many workers’ jobs changed from one manual task to another — such as from weaving textiles to maintaining the machines that took over the weaving. Cloth sales increased, and the number of people employed in that industry quadrupled, he said.

Similarly, the debut of ATMs didn’t put bank tellers out of jobs, but it did change the required skillsets for the job, he noted.

“What we’re seeing now is something much more interesting than a just a return to normal after a global pandemic,” he said. “This truly is the dawn of a new world … Now is the time for us to rethink how we engage our clients and our communities.”

This article originally appeared in Investment News.

 

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