Build A Culture Where Your Employees Feel Seen,
Heard And Valued!
Heather is the CEO of Employee Fanatix - a best-selling author of The Art of Caring Leadership and The Art of Active Listening - a writer for Forbes and Fast Company - host of the Leadership with Heart Podcast - and a soccer mom who loves warm chocolate chip cookies!
The Art of Active Listening
Active listening is the doorway to increased belonging, loyalty, profitability and innovation. It is the difference between thinking we understand what people want and knowing what they want.
For the last 12 years, Heather has reviewed over 25,000 employee engagement surveys as well as facilitated numerous listening sessions. She has distilled that knowledge into actionable insights that equip your people with the interpersonal skills they need to make others feel seen, heard, and valued in every interaction.
This program is perfect for leaders:
-
Working to improve the culture at work to ensure everyone feels heard, valued, and appreciated
-
Seeking to understand employees, prospects, or customers to better meet their needs
-
Supporting others at work to become more engaged, motivated, and productive
In this keynote, Heather introduces a new change model for organizational listening which she illustrates in five steps. The audience will leave with:
- The understanding of how to practice active listening with those who look to them for guidance
- A listening process that will unlock valuable insights and deliver desired outcomes
- The one success characteristic they need to reach their goals and create win-win scenarios at work
The Art of Caring Leadership
The four Caring Leadership principles delivered in this keynote serve as a powerful reminder of every leader’s responsibility to uplift their team and organization and drive real business results.
This program is perfect for leaders:
-
Supporting employees through organizational change
-
Prioritizing self-development as part of their leadership plan
-
Working to improve their ability to inspire and engage those they lead and meet key organizational goals
The audience will leave with:
- Strategies to inspire loyalty by becoming more present, caring, and compassionate
-
A practical understanding of the concrete actions they can take to uplift and engage those they lead
-
Deep insights into the positive power they possess to create a culture of caring at work
Inclusion: How to Build a Culture of Belonging
This keynote draws from Heather’s personal experiences as the only child of an interfaith and interracial marriage to inspire leaders to flex their empathy muscles and master the art of active listening to ensure every employee feels valued, respected and supported.
This program is perfect for leaders:
- Building cultures of belonging at work
- Seeking to honor their colleagues’ diverse experiences and perspectives
- Educating themselves about other peoples’ challenges
The audience will leave with:
- A practical method to elicit feedback and unlock change and growth
- A greater understanding of the role they have to play in creating cultures of belonging at work
- The inspiration to show up each workday as their most authentic selves
