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Heather R Younger Topics

Build A Culture Where Your Employees Feel Seen, Heard And Valued - Best-Selling Author of “The Art of Caring Leadership”

Heather is the CEO of Employee Fanatix - a DEI strategist - a best-selling author of The Art of Caring Leadership - a writer for Forbes and Fast Company - host of the Leadership with Heart Podcast - and a soccer mom who loves warm chocolate chip cookies!

The Art of Caring Leadership

The four Caring Leadership principles delivered in this keynote serve as a powerful reminder of every leader’s responsibility to uplift their team and organization and drive real business results.

This program is perfect for leaders: 

  • Supporting employees through organizational change

  • Prioritizing self-development as part of their leadership plan 

  • Working to improve their ability to inspire and engage those they lead and meet key organizational goals

The audience will leave with:

  • Strategies to inspire loyalty by becoming more present, caring, and compassionate
  • A practical understanding of the concrete actions they can take to uplift and engage those they lead 

  • Deep insights into the positive power they possess to create a culture of caring at work


The Art of Active Listening

Active listening is the doorway to increased belonging, loyalty, profitability and  innovation. It is the difference between thinking we understand what people want and knowing what they want. 

For the last 12 years, Heather has reviewed over 25,000 employee engagement surveys as well as facilitated numerous listening sessions. She has distilled that knowledge into actionable insights that equip your people with the interpersonal skills they need to make others feel seen, heard, and valued in every interaction.

This program is perfect for leaders: 

  • Working to improve the culture at work to ensure everyone feels heard, valued, and appreciated

  • Seeking to understand employees, prospects, or customers to better meet their needs

  • Supporting others at work to become more engaged, motivated, and productive

In this keynote, Heather introduces a new change model for organizational listening which she illustrates in five steps. The audience will leave with:

  • The understanding of how to practice active listening with those who look to them for guidance
  • A listening process that will unlock valuable insights and deliver desired outcomes
  • The one success characteristic they need to reach their goals and create win-win scenarios at work

Diversity and Inclusion: How to Build a Culture of Belonging

This keynote draws from Heather’s personal experiences as the only child of an interfaith and interracial marriage to inspire leaders to flex their empathy muscles and master the art of active listening to ensure every employee feels valued, respected and supported.

This program is perfect for leaders:

  • Building cultures of belonging at work
  • Seeking to honor their colleagues’ diverse experiences and perspectives
  • Educating themselves about other peoples’ challenges

The audience will leave with:

  • A practical method to elicit feedback and unlock change and growth
  • A greater understanding of the role they have to play in creating cultures of belonging at work
  • The inspiration to show up each workday as their most authentic selves

Reimagining a New and Better Workplace

In this empowering, interactive, and hope-filled keynote, Heather provides a roadmap for navigating change with agility, confidence, resilience — and a positive outlook.

This program is perfect for leaders:

  • Powering through tough moments or times of crisis

  • Fortifying those they lead in preparation for future challenges

  • Equipping their organization to thrive long term

The audience will leave with:

  • An effective framework for resilience and quickly recovering from adversity

  • A high-level roadmap for succeeding with more ease, even in uncertain times

  • A clear path to retool their workplace through creativity and innovation

Trusted By

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Heather R Younger Videos

Explore Heather’s videos below. She is on a mission to help leaders understand the power they possess to ensure people feel valued at work. Her customized presentations help audiences to shine by improving how they listen to, communicate with, and empower their employees.

In Person Promo Video

Building Resilience

Creating a Diverse Culture

Heather R Younger Biography

About Heather

Heather R Younger is the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm. She is a sought-after keynote speaker who brings revealing insights to the stage from over 25,000 employee experiences. A diversity, equity and inclusion strategist, and the world’s leading expert on listening at work, she is the host of the Leadership with Heart Podcast. Heather is a regular contributor to Forbes and Fast Company and is the best-selling author of The 7 Intuitive Laws of Employee Loyalty, which hit the top of the "Forbes Must-Read List for HR Professionals." Another best-selling book, The Art of Caring Leadership, teaches the radical power of caring support in leadership and in the workplace. Heather’s newest best-selling book, The Art of Active Listening equips your people with the interpersonal skills they need to make others feel seen, heard, and valued in every interaction. Active listening is the difference between thinking we understand what people want and knowing what they want.  Available for purchase now, this book is your key to increased belonging, loyalty, profitability and innovation.

A former attorney who for many years worked in corporate America, what is most important to know about Heather is that she brings a breadth of experience - extensive quantitative and qualitative research - and a truly deep passion for advocacy, resilience, human relations, and connection - to every audience, every workshop, every consultation. Her journey began as an employee retention specialist and quickly pivoted into leadership and becoming a workplace culture expert. Over the years, Heather has been on a mission to help organizations and leaders understand what listening can actually do for them, leading to better workplace outcomes such as customer satisfaction, lower turnover and more engagement. Heather inspires others by teaching the kind of intentional leadership that drives real business results.

Heather R Younger Testimonials

Heather R. Younger ranks as one of the very best speakers and thought leaders ever encountered on DEI initiatives.

Heather R. Younger ranks as one of the very best speakers and thought leaders ever encountered on DEI initiatives. At Xerox’s Diversity, Inclusion and Belonging ‘All of Us Together’ event, she delivered a dynamic and engaging presentation on the topic of intersectionality. Heather shared the importance of whole self-leadership and how to use intersectionality to make connection points that help strengthen our culture.

Yetta Toliver, DBA, LSSBB, Global Head of Diversity, Inclusion and Belonging at XeroxGlobal

Heather has a dynamic approach that easily engages the audience.

She gave the audience a very clear, concise and easy-to-understand keynote about employee loyalty. Heather has a dynamic approach that easily engages the audience. Her energy and great ideas are inspirational.

Ana de Magalhaes, Harvard Business Review Brasil

Heather R Younger Photos

Heather R Younger Intro

We all want to be a part of a workplace culture where everyone feels valued, and we want to do our part to bring innovation, creativity, and engagement to our organization(s).

Sometimes it feels overwhelming to be a change-maker without a proven path to follow.

Our speaker today, Heather R Younger, is the Founder & CEO of Employee Fanatix - a leading employee engagement and consulting firm and the world’s leading expert on listening at work. She also happens to be a former attorney, but please don’t hold that against her. 

She will show us exactly how to strengthen relationships and resilience to ensure every prospect, customer, and team member feels valued, heard, and supported.

Please welcome from Denver, Colorado, bestselling author and self-professed lover of warm chocolate chip cookies—Heather R Younger!

Heather R Younger Technical Requirements

Heather R Younger’s Technical Requirements - Live Events

Heather’s presentation uses a heavy amount of images, all embedded into her Keynote deck that she runs from her Dell Inspiron 14 5000.  

**Due to the custom nature of her presentation, it is not possible to run the slides from another machine or provide them prior to the presentation.

Heather's requirements are as follows:

  • Prior to the presentation, a bottle of water with a screw cap
  • A 16.9 digital data projector, ideally with an HDMI connection
  • 3.5mm sound lead to play audio from her laptop
  • A fold-back screen (a monitor so Heather can see which slides are on-screen from anywhere on stage).
  • No lectern required - please allow for ease of movement on the entire stage
  • A wireless lapel or headset microphone
  • A bottle of water on stage
  • A set of stairs down the front/center of the stage
  • When the talk time is 1 hour and 15 minutes or more, Heather includes a fun group written visualization exercise for the attendees. A flipchart with some crayons/markers/stickers for each table (upon request)
  • Walk on/walk off song: “Remember the Name” by Fort Minor (can be played up to 40 second mark as a continuous or just as instrumental)
  • Heather will bring Blackmagic Video Assist (field recording device) to take a copy of the live video feed of the presentation. She can connect to your vision desk via HDMI or HD-SDI, assuming it is possible to loop out a signal from your cameras.
  • For the Culture of Listening talk, Heather will require a technical team to launch and help manage a Mentimeter poll at the beginning of her keynote. 

SOUND CHECK: Heather requires no more than 30 minutes. The sound check needs to occur within two (2) to three (3) hours of her presentation time.

RECORDING: Heather is happy to be video-taped; a separate Right of Use Agreement must be authorized by the Customer if they are taping her presentation.


Heather R Younger’s Technical Requirements - Virtual Events

  1. Customized Virtual Session – PRE-RECORDED

  • Heather will provide her pre-recorded session five (5) days in advance, as a 4K video file for the client to load into their meeting platform
  • The client will provide the meeting platform of their choice, invite their attendees and screen the pre-recorded video to participants
  • No technical rehearsal is necessary for the digital keynote product
  • Heather will join the virtual meeting for a moderated, live Q & A with participants 
  • After the session, Heather will provide a PDF summary of insights and a planning guide for next action steps
  1. Customized Virtual Session - LIVE

  • Heather will present with a green screen for a chroma-key broadcast where she appears seamlessly in front of animated video slides, or using a monochromatic warm background
  • A technical rehearsal is required prior to the event
  • The client will provide the meeting platform of their choice, invite their attendees and screen Heather live to participants
  • Her ATEM pro switcher allows her multi-camera setup to simply appear as a webcam to your conference platform
  • NOTE: Heather will not provide her slides in advance, as they have been custom-coded and are designed to work as visual aids only
  • After the session, Heather will provide a PDF summary of insights and a planning guide for next action steps

INSIDE HEATHER'S STUDIO 

  • Camera A: Logitech Brio 4K web camera 
  • Camera B: Canon EOS 250D / SL3 with EF-S 18-55mm f/3.5-5.6 III Lens
  • Blackmagic ATEM pro switcher and hardware streaming encoder
  • 3 Newer continuous LED location lights
  • Dell Inspiron 14 5000 Laptop (for slides)
  • Dell Inspiron Laptop (for accessing the platform)
  • Movo Photo WMX-1 Wireless Lavalier Microphone System (2.4 GHz)
  • Heather will bring Blackmagic Video Assist (field recording device) to take a copy of the live video feed of the presentation. She can connect to your vision desk via HDMI or HD-SDI, assuming it is possible to loop out a signal from your cameras.