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Heather R Younger J.D.  Topics

 

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Teams grow strong enough to handle what’s next, when leaders provide the steady, caring foundation people can count on.

Through Heather’s signature C.A.R.E. framework, leaders discover what it takes to remain unshakable during disruption, leading to sustainable performance at every level.



The Self-Leadership Imperative

Turning Personal Growth into Collective Impact

Self-leadership is the foundation of resilient, high-impact influence. It's what allows people to navigate uncertainty, bounce forward from setbacks, and model the kind of adaptability their teams need now more than ever.

In this transformative keynote based on her book, Heather R Younger empowers leaders to trade perfectionism for progress, fear for flexibility, and burnout for balance — without sacrificing performance. She’ll share actionable strategies to help leaders harness resilience as a competitive edge and unlock their full potential in the face of constant change. 

And the results speak for themselves:

  • 90% of top-performing employees demonstrate high emotional resilience (Harvard Business Review)
  • Organizations that invest in leadership development see 2.4x higher revenue growth and 3x better retention (Deloitte)

Because when leaders lead themselves well — they elevate everyone around them.

Ideal for leaders and team members who:

  • Want to develop resilience strategies to fuel agility, adaptability, and sustainable success
  • Are navigating rapid change, uncertainty, or high-pressure environments and need a mental framework to thrive
  • Struggle with perfectionism and want to shift their mindset to prioritize progress over unattainable ideals
  • Are ready to step into greater ownership as a leader, by fostering a growth mindset and self-empowerment
  • Want to inspire teams to stay engaged, motivated, and high-performing—despite obstacles

The audience will walk away with:

  • The Self-Leadership Framework – A proven model to stay strong, flexible, and focused through change
  • Progress Over Perfection – A mindset shift to embrace growth, adaptability, and continuous improvement
  • A Self-Empowerment Toolkit – How to take control of your career trajectory and leadership influence
  • How to Foster a Culture of Resilience – Inspire teams to become adaptable, solution-oriented, and engaged
  • Emotional Agility & Decision-Making Mastery – Strengthen clarity, composure, and effectiveness under pressure

This keynote equips leaders to redefine challenges as opportunities, embrace change without fear, and step fully into their leadership power—turning personal growth into enterprise-wide success.

 

“Heather has a unique ability to understand her audience and the realities they face every day. By grounding her keynote in the audience’s real experiences, she delivered a relevant message that was relatable, meaningful, and empowering—and that created the space for reflection, connection, and renewed confidence.”

Michael Underwood, BSc | Pathway to Excellence Nurse of the Year


 

The Unshakable Team 

Navigate high-stress situations, rebuild trust after setbacks, and sustain performance without burnout

Today’s teams are operating under sustained pressure.

Only 27% of managers feel enthusiastic about their work, more than 40% of employees report significant stress, and just one in five feels fully engaged. Leaders are facing constant change, higher expectations, faster decision cycles, and fewer buffers to absorb the impact. 

The most effective teams don’t rely on heroic effort or constant hustle. They build shared systems that allow them to navigate pressure, recover quickly from setbacks, and maintain focus even when uncertainty is high.

This keynote, based on her forthcoming book The Unshakable Team, Heather R. Younger draws on more than 20 years of leadership experience guiding teams through mergers, acquisitions, reorganizations, layoffs, and major technology shifts.

She shares a practical framework for leading and working together under pressure, helping teams create the clarity, trust, and alignment they need to move forward, even in the most demanding environments.

Audiences will leave with:

  • A practical framework for resilient leadership under pressure that helps teams tackle high-stakes challenges together
  • Strategies to sustain high performance without burnout
  • Tools to reduce ambiguity and increase clarity, even when certainty isn’t available
  • A repeatable approach for rebuilding trust and momentum after setbacks

 

“Heather was one of the best speakers we’ve ever had. Her inspirational words helped our organization's leaders think about how they’ll move forward in the new world of business we’re all now navigating.”

Steve Hansen | CEO, Presbyterian Medical Service

 


The Case for Caring Leadership

Build high-trust teams, boost engagement and retention, and drive performance

“Care at work” is often dismissed as soft or optional. But in a workplace defined by AI acceleration, change fatigue, and increasing leadership pressure, the absence of care creates disengagement, turnover, and fractured teams. 

Caring leadership isn’t a perk, it’s a business strategy. Leaders who intentionally build trust create teams that communicate better, execute faster, and stay engaged, even across remote and hybrid environments.

Based on her bestselling book The Art of Caring Leadership, Heather R. Younger shares insights from 40,000+ employee comments to reveal what care actually looks like at scale: measurable, operational, and leader-owned. She introduces the Nine Daily Behaviors of Caring Leadership®, a practical framework that helps leaders strengthen culture, improve employee experience, and reduce preventable turnover, without lowering standards.

Audiences will leave with:

  • The Nine Daily Behaviors of Caring Leadership® that build trust and accountability
  • Practical ways to scale care across remote, hybrid, and distributed teams
  • Repeatable actions that increase engagement, retention, and performance
  • A clear framework for making care an operational leadership practice

“Heather’s speeches are filled with energy and passion. She leaves audiences invigorated to make a difference in their own leadership.”

Angel Cardoza | Vice President, Con Edison

Trusted By

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Heather R Younger J.D. Videos

Explore Heather’s videos below. She is on a mission to help leaders understand the power they possess to ensure people feel valued at work. Her customized presentations help audiences to shine by improving how they listen to, communicate with, and empower their employees.

Heather R Younger J.D.  Biography

About Heather 

Heather R. Younger, J.D., CSP, is a leadership and workplace culture keynote speaker, four-time bestselling author, and creator of the C.A.R.E. framework for Unshakable LeadershipTM. Named an Inc. Top 50 Leadership and Management Expert and a Thinkers50 Radar Thought Leader, she helps organizations build leaders and cultures strong enough to handle what's next.

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With more than 20 years leading teams through reorgs, mergers, acquisitions, and technology shifts, Heather knows what it takes to stay grounded when the pressure won't let up. Her research includes analysis of 40,000+ employee survey comments and 350+ leader interviews, grounding her work in what people actually experience, not just what looks good on paper.

She is the author of The Art of Active Listening, The Art of Caring Leadership, The Art of Self-Leadership, and the forthcoming book The Unshakable Team, and she hosts the podcast Becoming Unshakable. Her clients include United Healthcare, Kaiser Permanente, the CDC, Prudential, DuPont, and Xerox.

 

What Makes Heather Different?

REAL-WORLD EXPERIENCE

Heather’s experience leading teams and building organizations is a valuable asset to you because she brings practical know-how and lessons learned that can be directly applied to your situation. Plus, participants love that she has been in their shoes and has practical insights they can use immediately.

DYNAMIC

If your group is a sales team kicking off a new program, a leadership audience looking for fresh perspective, or an all employee event, Heather leverages her unique capacity to navigate complex social dynamics in the workplace and achieve goals together through effective communication. 

INSPIRING

She creates opportunities for leaders, teams, and individuals to reframe adversity and empower change, championing positive transformation in workplaces, communities, and the world at large. Heather is unique in her ability to facilitate high level interactions between herself and the audience, which leads to the audience interacting with one another, enhancing their learning and building new relationships.

RELEVANT

Because of Heather’s unique commitment to leveraging current research findings, listening sessions, and employee feedback to close the gap between what employees need and leaders want, her content is fresh, relevant and applicable now.

RELATABLE

Audiences love Heather’s warmth and genuine nature, and she will love them right back. She doesn’t just talk about Caring Leadership®, but she seeks to embody it in every interaction. It’s common practice for Heather to spend time after an event talking with participants, signing books, taking photos, and listening to their hopes and dreams for a workplace where everyone feels heard, valued and understood.

RESULTS FOCUSED

Her strategies yield tangible business results, including heightened employee engagement, unwavering loyalty, seamless collaboration, and robust connectivity. 

 

Short BIO

Heather R Younger, J.D. is a trusted contributor to leading news outlets, like Forbes, Fast Company, Bloomberg, NBC and ABC and one of the world’s leading experts on Caring Leadership® and active listening at work. She is the visionary Founder and CEO of Employee Fanatix, a preeminent employee engagement and workplace culture consulting firm to Fortune 100 companies. Employee Fanatix conducts annual research on workplace culture, relying on employee voices for what is relevant now, to help companies redefine their culture strategy. Heather has personally read over 30,000 employee surveys and facilitated over 100 employee focus groups, including her signature “Art of Active Listening Sessions.” 

With over 25 years of successfully managing teams, she has worked in customer experience, sales, and large account management for multi-million dollar accounts and multiple industries such as tech, staffing, healthcare, professional services, the public sector, and the financial sector. She's a renowned keynote speaker, drawing insights from current data and putting into practice what she teaches in her Caring Leadership Transformation Model™.

Heather is an award-winning leader in the area of Employee Engagement as recognized by Inspiring Workplaces, is a LinkedIn Learning course partner, 3-time best-selling author, TEDX speaker, and the host of the popular, Leadership with Heart podcast.

 

Heather R Younger J.D.  Testimonials

Heather R. Younger is a beacon of caring leadership. Her authenticity, purpose, and energy make her a remarkable speaker and an even more remarkable leader.

Heather R. Younger demonstrates leadership qualities focused on care. Her approach to leadership emphasizes trust and empathy within organizations, setting her apart in environments where authentic connections may be lacking.

Her insights into the power of listening and understanding are transformative. She emphasizes the importance of valuing each individual's unique perspective and creating a culture where everyone feels heard and appreciated. This mindset not only enhances team dynamics but also drives organizational success.

Heather's authenticity shines through in every interaction. She leads with a sense of purpose that is contagious, motivating others to rise to their best selves. Her speeches are filled with energy and passion, leaving audiences not only informed but also invigorated to make a difference in their own leadership journeys."

Vice President, System and Transmission, Con Edison

Thank you Heather, for leaving us better than you found us... and for giving us something that will transcend our time together at conference.

Partner with Heather R. Younger! We had the pleasure of having Heather speak to our attendees at the Big Brothers Big Sisters National Conference in June 2025 and she was quickly named as a favorite!

Her onboarding was incredibly thorough...which is why I say partner and not hire...Heather and her team go above and beyond to ensure they've tailored messaging for YOUR audience.

The Art of Caring Leadership was so insightful and impactful...and enables our network leaders and national staff to truly show up as themselves as we collectively endeavor to do BIG things together."

Tammie McAfee, Big Brothers Big Sisters of America

 

 

Heather R Younger J.D.  Photos

Heather R Younger J.D. Intro

Our next speaker is on a mission to transform the way we lead and connect at work. Heather R Younger is the author of 4 bestselling books, including The Art of Caring Leadership and The Art of Self-Leadership.

A leader of teams for over 20 years, and former attorney turned CEO, she helps organizations to create cultures where people feel seen, heard, and valued.

She brings grit, grace, and real-world insight into today’s workplace - fueled by her love of warm chocolate chip cookies. Please welcome, Heather R Younger!

NOTE TO PRODUCTION TEAM: please play the following intro and extro songs for Heather's walk-on and walk-off
  • Self-Leadership Walk On Song: © owned by Heather R Younger - Walk On Song 
  • Self-leadership Walk Off Song: © owned by Heather R Younger - Walk Off Song
  • Caring Leadership Walk On: © owned by Heather R Younger - Walk On Song
  • Caring Leadership Walk Off: © owned by Heather R Younger - Walk Off Song

 

Heather R Younger J.D. Technical Requirements

Heather R Younger’s Technical Requirements - Live Events

Heather’s presentation uses a heavy amount of images, all embedded into her Keynote deck that she runs from her Dell Inspiron 14 5000.  

**Due to the custom nature of her presentation, it is not possible to run the slides from another machine or provide them prior to the presentation.

Heather's requirements are as follows:

  • Prior to the presentation, a bottle of water with a screw cap
  • A 16.9 digital data projector, ideally with an HDMI connection
  • 3.5mm sound lead to play audio from her laptop
  • A fold-back screen (a monitor so Heather can see which slides are on-screen from anywhere on stage).
  • Preferably no barriers on stage (no lecterns or podiums)
  • A Countryman or over the ear-type microphone is preferred to a lapel mic 
  • Three mic runners in the audience with handheld microphones for audience interaction
  • A bottle of water on stage
  • When the talk time is 1 hour and 15 minutes or more, Heather includes a fun group written visualization exercise for the attendees. A flip chart with some crayons/markers/stickers for each table (upon request)
  • Walk On Song: © owned by Heather R Younger - Intro Song - Make a Change Part 1
  • Walk Off Song: © owned by Heather R Younger - Extro Song - Make a Change-part 2
  • Heather will bring Blackmagic Video Assist (field recording device) to take a copy of the live video feed of the presentation. She can connect to your vision desk via HDMI or HD-SDI, assuming it is possible to loop out a signal from your cameras.
  • For the Culture of Listening talk, Heather will require a technical team to launch and help manage a Mentimeter poll at the beginning of her keynote. 

SOUND CHECK: Heather requires no more than 30 minutes. The sound check needs to occur within two (2) to three (3) hours of her presentation time.

RECORDING: Heather is happy to be video-taped; a separate Right of Use Agreement must be authorized by the Customer if they are taping her presentation.


Heather R Younger’s Technical Requirements - Virtual Events

  1. Customized Virtual Session – PRE-RECORDED

  • Heather will provide her pre-recorded session five (5) days in advance, as a 4K video file for the client to load into their meeting platform
  • The client will provide the meeting platform of their choice, invite their attendees and screen the pre-recorded video to participants
  • No technical rehearsal is necessary for the digital keynote product
  • Heather will join the virtual meeting for a moderated, live Q & A with participants 
  • After the session, Heather will provide a PDF summary of insights and a planning guide for next action steps
  1. Customized Virtual Session - LIVE

  • Heather will present with a green screen for a chroma-key broadcast where she appears seamlessly in front of animated video slides, or using a monochromatic warm background
  • A technical rehearsal is required prior to the event
  • The client will provide the meeting platform of their choice, invite their attendees and screen Heather live to participants
  • Her ATEM pro switcher allows her multi-camera setup to simply appear as a webcam to your conference platform
  • NOTE: Heather will not provide her slides in advance, as they have been custom-coded and are designed to work as visual aids only
  • After the session, Heather will provide a PDF summary of insights and a planning guide for next action steps

INSIDE HEATHER'S STUDIO 

  • Camera A: Logitech Brio 4K web camera 
  • Camera B: Canon EOS 250D / SL3 with EF-S 18-55mm f/3.5-5.6 III Lens
  • Blackmagic ATEM pro switcher and hardware streaming encoder
  • 3 Newer continuous LED location lights
  • Dell Inspiron 14 5000 Laptop (for slides)
  • Dell Inspiron Laptop (for accessing the platform)
  • Movo Photo WMX-1 Wireless Lavalier Microphone System (2.4 GHz)
  • Heather will bring Blackmagic Video Assist (field recording device) to take a copy of the live video feed of the presentation. She can connect to your vision desk via HDMI or HD-SDI, assuming it is possible to loop out a signal from your cameras.