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The Art of Active Listening Is Out Now!

Improve your interpersonal skills to make others feel seen, heard, and valued in every interaction.

The Art of Active Listening introduces a 5-step framework that teaches you how to listen and differentiate between thinking we understand people's wants and knowing what they want:

  • Recognize the unsaid
  • Seek to understand
  • Decode
  • Act
  • Close the loop


See More About Heather's Book on Amazon


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