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CMI Blog

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The Future of AI in the Workplace by Mike Walsh

By Mike Walsh | Feb 28, 2022 | Comments Off

TGRT NEWS INTERVIEW (CLIP)

 
 

MIKE WALSH

I think we're at a crossroads. A lot of these new technologies that are before us can be used to design much more personalized, much more interesting, much more human workplaces and experiences for customers. But, the opposite is true as well.

ASLIGUL ATASAGUN

How can we as individuals — who don't know much about the technology — create our own playbooks, for our own transformation, and be able to adapt ourselves to this digital transformation?

MIKE WALSH

It's a terrific question. And to me, it's probably one of the most important questions for anyone who's working in a big company today. Because sometimes when you work in these very large organizations you feel a loss of power, a lack of agency. You're waiting for the CEO and the top management to come up with their plan for change. And, while I'm sure they're working on that plan, the truth is that all of us have got a role to play in the changes that are coming. And sometimes that means, you know, trying to write a personal transformation plan for yourself. 

Ask yourself, Am I doing enough to learn about the new technologies that are out there? Am I following what my competitors are doing? What other things are happening in other industries? What can I learn from that, to maybe better inform my decision making in my role? 

How can I develop new behaviours that I can model to inspire other people around me? I think this is a much more positive way of looking at the changes that are happening, because there's no point fighting them and there's no point just waiting for people to tell you what to do. I think now is the time to really take charge and take control of this process.

 

Mike-Walsh-Futurist-Speaker

How To Keep OTHERS Up At Night by Mike Rayburn

By Mike Rayburn | Feb 21, 2022 | Comments Off

 

A Secretary of Defense for the US was once asked a very revealing question: 

“What keeps you up at night?”

That’s important to know, right? What are our weaknesses, what are the threats? 

His answer completely rocked me.

He said, “Nothing. I keep others up at night.” 

What a revolutionary mindset! 

In essence, the safest, most successful approach is to be the one to whom others react, rather than vice versa. 

For my business clients it made me think of the many different approaches and mindsets they each have toward change. Most tell me they are managing change, embracing change, or adapting to change, with entire trainings and programs centered around those. 

These are noble aspirations… if the best you hope to do is survive. 

If, instead you want to thrive, to grow, to profit, to lead, I am inviting you to elevate to a new mindset.

It’s time for you to stop managing change, and start to create change… to lead change. 

I want you to be the ones who define the curve, rather than follow it.

Imagine the transformation you could create if all the time, money and effort you spend teaching your teams how to react to change, you instead spend teaching them to proactively create change - to discover, create and act on new opportunities pre-emptively?

You’d be unstoppable. 

This is the essence of the “What IF Mindset.” 

Yes, sometimes the unexpected happens and we must respond by managing, embracing or adapting. Please recognize, though, these are all reactive postures and we want to move back to proactive change quickly. 

To do this I want you to leverage an interesting phenomenon: When you boldly create and lead change, your response to outside change naturally strengthens, evolves, and in many cases becomes unnecessary. 

In essence, the best defense is a good offense. 

How do we create change? By constantly asking “What if we could that? What if we didn’t do that?” By adopting the “What IF Mindset” for innovation, creativity, radical problem solving, you harness your team’s sense of purpose.

You are surrounded right now by opportunities that you’re missing. From billion-dollar innovations that change the world, to simple productivity changes which supercharge your bottom line.

Together, let’s discover and act on those opportunities by elevating your organizational mindset to one of creating and leading change.

 

Mike-Rayburn-Keynote-Speaker

Simple Swaps by Phil M Jones

By Phil M Jones | Feb 09, 2022 | Comments Off

A change of wording typically results in you gaining that response or an answer to your question.

Using a simple technique, I am going to provide two pieces of magic in one short section. The psychology behind this technique, which involves turning an open question into a closed one, results in you receiving a guaranteed outcome or answer.

It came to me, first of all, from trying to prevent a giant mistake I see so many people make when they reach the end of a sales presentation.

Following many a presentation, the question people reach for is, “Do you have any questions?” Asking this creates the subconscious suggestion that the other person should have questions, and if they don’t, it makes them feel peculiar and perhaps even a little stupid. This encourages them to leave the decision-making conversation and go away to think about it.

A simple change of wording puts you in control. Swap the phrase, “Do you have any questions?” with the improved, “What questions do you have for me?” The minute you assume an outcome, the easiest response for them to give is that they have no questions. What does this really mean? It means they have made a decision and you are perfectly positioned to ask for it. This change of wording typically results in you gaining that response or in the specific questions they need answers to.

Either way, you are far closer to a decision, and you avoid the dreaded, “I need some time to think about it.”

That was the first simple lesson, but I promised two for one in this section. This next change is so simple and so profound, it works whether spoken, written, by text message . . . it works everywhere. It’s best used when you are looking to garner an additional piece of information from the other person and you want it effortlessly.

Consider a scenario in which you have met someone and would like to have a conversation with them at a later time. A mistake many people make is asking, “Can I have your phone number?” When you ask somebody, “Can I have your. . .?” it creates a permission-based resistance in the other person, which makes it harder to get what you hoped for, since a “yes” or “no” response is required. It can be seen as an invasion of privacy. Instead, asking the alternative question, “What’s the best number to contact you at?” results in people effortlessly giving you the information you requested.

Both of these sets of Magic Words demonstrate how changing a couple of words can make all the difference in the results you get from your conversations.

Changing a couple of words can make all the difference in the results you get from your conversations.

 

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3 Ways To Consistently Earn Influence by Stacey Hanke

By Stacey Hanke | Feb 02, 2022 | Comments Off

 

"Many leaders think delivering a perfect presentation in a high-stakes scenario is enough to earn influence, but it’s not."

“People don’t believe what you say, they believe what you show them.”

I gave this advice to Tracey, a frustrated client whose team only half-heartedly listened when she spoke. She couldn’t figure out why she lacked the influence to keep their attention during meetings and conversations.

I asked her to confess whether she was ever distracted when they spoke.

The answer wasn’t surprising.

Tracey confessed to being frequently distracted by text messages, emails during meetings. She realized her team exhibited the same behavior she showed them.

Like Tracey, we want influence, but rarely do we demonstrate the consistent actions to earn it.

Influential professionals ensure their message and delivery are consistent Monday to Monday. They know they must show up the same way every day and in every interaction. Here are three ways to grow your influence by doing the same:

1. Identify Inconsistencies

This week, ask someone you trust to honestly share the inconsistent behaviors you demonstrate in and out of the office. Then, write it down.

Maybe devices distract you, or you are sometimes late to meetings. Maybe, you are slow to respond to emails or inconsistent when you do.

Become aware of inconsistent tendencies to identify your inconsistencies.

2. Avoid the Perfection Trap

Many leaders think delivering a perfect presentation in a high-stakes scenario is enough to earn influence, but it’s not. Consistent behaviors in day-to-day conversations matter most.

Set aside 30 minutes before your day begins to prepare for your daily meetings, even those not high stakes. Write down discussion points and the actions you want others to take.

Spending time preparing for meetings will ensure consistent delivery, no matter the stakes.

3. Prioritize Actions, Not Words.

We all know someone who commits to a deadline and rarely follows through. Trust is earned by consistent follow through.

Beginning tomorrow, for every commitment you make, follow up with an email reiterating your promise.

If you promise to deliver a project by a specific date, do it. If you claim punctuality is important, don’t be late. If you value responsiveness, then respond to emails in a timely fashion. Consistent actions, not words shape the perception others have of you.

Earning influence requires consistency in every situation, with every person, Monday to Monday. If you lack the influence you need, follow these three simple tips to become consistent today.

Contact us about booking Stacey for your next event!

 

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