When the pressure hits, most people hope they will rise to the occasion.
Top performers take a different approach. They do the work long before the occasion arrives.
We tend to notice performance in the moments when it is most visible. It might be a big presentation, an important sales call, a difficult conversation, a championship, or an unexpected crisis.
What we rarely see are the hundreds of small decisions that prepared someone for that moment.
In the national study behind my book, Redefining High Performance, preparation emerged as the number one driver of high performance.
That finding did not surprise me.
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