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Transforming America’s Workplaces: An Infertile Place for Microaggressions by Heather R. Younger

By Heather Younger | May 26, 2021 | Comments Off


Microaggressions

Have you ever witnessed or been the recipient of a microaggression? If you are unsure, the answer is probably yes. These small acts concealed by their habitual nature are dangerous for our culture and especially for our workplaces.

Microaggressions are the brief and commonplace daily verbal, behavioral, and environmental dignities, whether intentional or unintentional, that communicate hostile, derogatory, or negative racial, gender, sexual orientation, and religious slights and insults to the target person or group (Younger 109).

I pulled this definition from my book, The Art of Caring Leadership, but it originates from Chester M. Pierce, MD, a Harvard psychiatrist in the 1970s. Microaggressions are based on assumptions that historically biased stereotypes have ingrained into our culture. They are extremely hurtful, whether by word or action, to the person from the marginalized group. 

Instead of spreading the message of inclusivity and belonging, microaggressions are like glaring flash signals that indicate there is space between two people (or groups). This space can be culturally, socioeconomically, racially, educationally; the list goes on. 

The Data

In a survey conducted by Gallup on microaggressions in 2020, 32% of Black adults responded that “people acted as if they were better than [them]” very often. Some examples of microaggressions:

  • A non-Black person asking to touch a Black person’s hair. 
  • Someone volunteering an Asian colleague to bring fried rice to a company picnic. 
  • When a Black person is articulate, a White person says, “Oh my gosh, you articulate so well!”
  • telling a thin person that they should eat more food
  • using outdated and offensive terminology, such as, “That’s so gay”

Some of these examples are from my book, others I found here. Actions such as these demonstrate presumptions about people from minority groups. For workplaces to function efficiently and while being inclusive and belonging, there can be no space for microaggressions. What does this mean for our workplaces comprised of people who are unaware of the harm they might be inflicting?

A Resolution

First of all, how many believe that ignorance means innocence? That’s an idea I am familiar with because of my faith. It holds some truth—you are not culpable for your mistake if you didn’t know it was wrong. However, ignorance does not preclude your personal improvement. Just because you are unaware of the harm you may have caused, it does not negate the wrongness of the action itself. You can only claim ignorance for a slip-up once; then, you should know better and must learn from it. 

Secondly, it does not fall upon the shoulders of the person or group of people you are offending to educate you. I would advise you not to seek out lessons on microaggressions from your peers who identify as a minority in some way. If they freely offer information on this topic, by all means, listen to their experiences. It is a great way to learn, but do not put the responsibility of resolving this issue on their shoulders. 

Lastly, we must transform our workplaces into Psychologically Safe Spaces where microaggressions desist as people learn to avoid discriminatory behaviors. Simultaneously, we must create a comfortable and safe way for employees to report bad behavior. 

A Psychologically Safe Space 

You can learn more about this in Chapter 7 of my book, which I mentioned above. I will provide you with a summary of steps to take to achieve this. 

  1. Earn their trust: seek to get to know your people on a deeper emotional level. Always be honest and transparent. Let them know they can rely on your word. 
  2. Encourage speaking the truth: invite people to share their experiences and feelings. Provide focus groups, Employee Resource Groups (ERGs), and forums. Also, go a level deeper and create a seamless, safe, and anonymous system for reporting incidents. 
  3. Show openness to hearing the hard things: This step goes hand in hand with accountability. If the organization is going to make mistakes (disclaimer-it will) then they must own up to those mistakes. Instill accountability at every level of the organization. The highest leadership tiers especially must be held accountable, so the rest of the organization sees what kinds of behaviors will and will not be tolerated hands down, no grey areas here. 
  4. Acknowledge when people speak up: This step is crucial. If you encourage people to share, you must recognize their willingness and helpfulness to come forward. Always connect the dots and communicate back to the person what actions the organization is taking in response. 
  5. Provide educational resources: Encourage your whole organization to educate themselves on these issues. Make it mandatory. Once the proper behavior has been learned, and resources to learn are available, I encourage you to no longer tolerate any microaggressions in your workplace. You will have a system to report them and a system to hold people accountable; use these to eradicate microaggressions. 

While my book details many more steps to aid you in fostering a psychologically safe space, I will not get into each one here. I encourage my readers to go forward seeking to lead with your hearts and engaging in inclusive, compassionate, caring, and empathetic behaviors. I look forward to creating more caring workplaces worldwide with your help! Join our Community of Caring Leaders here

 

 

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John “Gucci” Foley is Glad To Be Here

By John "Gucci" Foley | May 21, 2021 | Comments Off

John “Gucci” Foley is cmi’s newest addition to our exclusive roster.

Imagine at the end of your fingertips is a 22-ton jet fighter - flying 500 miles an hour - upside down! How do you help your organization to achieve this kind of precision, trust and teamwork? That’s what John “Gucci” Foley, former Lead Solo Pilot of the Blue Angels, teaches in his astounding keynotes. Attendees learn how to reach and stay at the highest level of performance. The Glad To Be Here ® mindset (a Blue Angels mantra) is the cornerstone of how he inspires business teams to create and sustain a culture of excellence.

John’s early life included an engineering degree from the US Navy and three master’s degrees, 1.) Sloan Fellow from Stanford Graduate School of Business 2.) Strategic Studies from the Naval War College 3.) International Policy Studies from Stanford University. He was a “Top Ten Carrier Pilot” six times before becoming a Marine instructor pilot and then a Blue Angel.

John and his wife Carol have founded The Glad To Be Here Foundation - he works with every client to donate a portion of his fee to a charity of their choice. This Foundation has raised over $2,000,000 to 360+ charities in 57 countries around the world.

Known for his golden pilot’s helmet and The Glad To Be Here mindset, John’s varied and illustrious career includes him as an entrepreneur, venture capitalist and best-selling author of Fearless Success

Why You Should Hire John “Gucci” Foley

  • He delivers customized virtual and in-person presentations that fit with your culture and event goals.
  • He provides engaging stories and electrifying videos of Blue Angels aerobatics, bringing a renewed spirit, purpose and energy to your organization.
  • An expert in high-performance and execution, his Diamond Performance Framework, combined with the Glad To Be Here mindset, inspires your team and improves your processes, ensuring you operate at the highest level possible.
  • John has reached over 1 million individuals, teams and organizations with his dynamic keynotes, workshops, and programs.
 

 

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Top 4 Things To Do this May long – by cmi

By cmiadmin | May 20, 2021 | Comments Off

VictoriaDay-link-tw-fb-virtual

Wishing everyone a Healthy and Happy May long 2021! 

There are still some awesome things to do this May long weekend, but we will have to do them safely and in accordance with Alberta’s Health Orders. We’ve put together our Top 4 things to do this weekend that include a reserved trip to Zoo Nights, a visit at the Heritage Park Opening, a reserved fire-pit picnic, or a wonderful walk in the beautiful outdoors around Calgary.

What is Open Closed in Calgary
Due to COVID-19, many attractions are closed, all indoor social gatherings – public and private – are prohibited and outdoor gatherings are limited to five people.

1. Heritage Park Opening Weekend

Exciting outdoor-only experience awaiting you beginning May long weekend, including the brand new Prospect Ridge area – an exciting new addition that will take visitors on a journey through Western Canada’s energy past. The S.S. Moyie is back in the water and ready to welcome you starting May 22! All programming will be moved outdoors in and around the historical exhibits.

  • Details
    May 22 to 24, 2021 | 10:00 AM to 05:00 PM
    Heritage Park, 1900 Heritage Dr SW, Calgary, AB, Canada
    $12.95 to $24.95

2. ZooNights

ZooNights is a regular day at the zoo – with extended hours – so you can enjoy your favourite animals and the outdoor zoo grounds a little longer. While there is no extra charge for ZooNights (daily admission rates apply), you may find some special entertainment around the park during the evening and there will be adult beverages and special concessions items available for purchase. You can think of it as the 3 B’s – booze, bento boxes and buskers!

  • Details
    May 21 & 22, 2021 | Extended hours from 5:00 p.m. – 8:00 p.m
    Open daily and Open on Victoria Day | 10:00 AM to 05:00 PM
    Calgary Zoo, 210 St. George’s Drive NE
    Regular Admission.

3. Outdoor Fire Pits

Enjoy a picnic at the outdoor picnic areas. The city of Calgary introduced reservable fire pits in various parks last fall so that Calgarians can reserve them for a safe outdoor gathering with their bubble. The city has reopened the pilot program once again for this spring and summer.

  • Details
    May 14 to October 11
    Various Parks
    Free

4. Go for a walk

Spring has sprung. It’s time to go out and enjoy the great outdoors. And lucky for us, Calgary has a lot to offer in that department. Check out one of these 25 Nature Attractions and Parks in and around Calgary. There are hiking and biking trails, picnic spots, off-leash dog parks, birding areas, and much more.

Full List of Things To Do

Calgary List of Things To Do

Get Calgary Weather Report

Weekly Weather Report from Government of Canada

 

NEW PRESENTATION: Getting Ahead of Burnout by Tim Sanders

By Tim Sanders | May 18, 2021 | Comments Off

Burnout is a threat to companies in 2021—the pandemic’s new world of work is showing collateral damage including turnover, loss of productivity and a lack of creative energy.

Many of your best people are on the verge of suffering professional burnout. They’ve stepped up the number of working hours, partially due to the new work-from-home environment, but mostly because they need to get more done with less.

Researchers declare that burnout is a threat to companies in 2021—the pandemic’s new world of work is showing collateral damage including turnover, loss of productivity and a lack of creative energy.

The good news is that burnout can be prevented and alleviated in the early stages through designed workstreams and personally managed through the development of boundaries and wellness habits.

In this presentation, Tim provides insights on what it takes to restore work-life integration in 2021. He’ll share the latest research as well as best practices from companies and wellness advisors.

You’ll learn how to:

  • Spot the early warning signs of burnout in individuals and groups. 
  • Design workstreams to ensure load-management of key talents. 
  • Leverage resources such as the work marketplace to offload tactical burdens. 
  • Coach others to reduce stress and recharge energies while they work from home. 

 

 

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How do you deal with uncertainty? by Dan Thurmon

By Dan Thurmon | May 17, 2021 | Comments Off

"When you lean into the uncertainty, create a new action and go off-balance on purpose, you position yourself for greater success."

Imagine doing a handstand on a podium. Feel your body trying to balance against the wobble, as you try to keep your body straight in the air. After all the effort of trying to position your body up in the air, while the podium shifts back and forth, you are still in the same place, only a lot more exhausted. This is how many organizations and teams deal with uncertainty.

When your teams are fatigued, anxious and productivity has slowed, you feel the foundation is shifting and things feel unstable. It’s easy to hold on tight to the same processes and strategies, but this is a mistake and will keep your people from being agile and rising to the top.

In every uncertainty, there is a huge opportunity to create something extraordinary. When you lean into the uncertainty, create a new action and go off-balance on purpose, you position yourself for greater success.

Balance is not what you get. Balance is what you do.

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Live from Chris' Studio - Chris Bashinelli

By Chris Bashinelli | May 11, 2021 | Comments Off

"The Well-Being and Mental Health of your teams are Paramount to the Success of Your Organization."

Chris Bashinelli walks you through his personal and production studio in New York City where he delivers uplifting virtual keynotes directly to his audience. Bash's virtual presentations are recorded on an ultra-high-definition 4k camera, with all audience playback on a dedicated monitor, and a fully dedicated recording space with an on-site producer to ensure that everything runs smoothly. His virtual sessions are customized to meet your specific business challenges and fit your company culture.

Chris empowers people and business teams to restructure the way they view the world, beginning with themselves. He also shares the real-life tools that deepen concentration, connection and inspiration – right from his virtual office.

Bash has traveled the world as Host of Bridge the Gap, a television series featured on PBS and the National Geographic Channel, where he discovers what it’s like to walk in someone else’s shoes. 

Top THREE reasons why people LOVE working with Chris that include:

  1. He curates a unique experience through interactive exercises
  2. He engages in breakout sessions to strengthen relationships
  3. He provides exclusive videos from his National Geographic and PBS Productions

Bash’s keynotes and training will help your business teams transform their connection, overcome anxiety and stress, and increase confidence, providing more present teams for your organization. Book him for a custom, virtual or in-person presentation today!

 

Chris-Bashinelli-National-Geographic

Embracing Failure - Ty Bennett

By Ty Bennett | May 07, 2021 | Comments Off

"Ninja is the perfect metaphor for Success."

I think most people see success as one direction and failure in the exact opposite direction but I don’t think that is true. 

My experience has taught me that you have to pass through failure to find success. In other words, they are the same path. 

The problem is that failure stops us and so we don’t get far enough down the path. 

Successful people learn to embrace failure, learn from it, and use it as fuel. 

Sarah Blakely, the founder of Spanx, is someone who understands this mindset. When Sarah was growing up, her family would have family dinner every night. But unlike most families, their discussions weren’t just about the events of the day or how school went. Sarah’s father every night at dinner would ask the family, “How did you fail today?” 

That question spurred their conversation and they would share their failures. They would discuss what they learned. How it felt. I’m sure they would laugh with each other and sometimes cry together. 

I find it fascinating though, that the youngest self-made female billionaire in the world learned at a young age to embrace failure.

I don’t think it is a coincidence. 

I think that a mindset that embraces failure and uses it as a stepping stone allows us to move further down the path to reach the success we are seeking. 

 

Ty-Bennett-Keynote-Speaker

10 New Rules For A New World by Mike Walsh

By Mike Walsh | May 04, 2021 | Comments Off

The Real Question is This: What is Possible in an Age of AI that was Not Possible Before?

The biggest danger in any crisis is anticipating a return to normal. As vaccine programs roll out worldwide, organizations and governments are preparing for economic recovery, a return to offices and corporate travel, and a resumption of business as usual.

The COVID-19 crisis, however, was not a pendulum now on the return swing to normal; it was a portal from the world we knew, to a radical new future that we are yet to fully understand.

While for many of us working from home has been a new and unexpected challenge - that is just the start of a much bigger transformation set to reshape the nature of business itself. In order to survive, every organization will have to virtualize.

Whether it be serving customers through digital channels or leveraging AI, algorithms and automation to ensure business continuity - we are likely to experience in the next twelve months, a decade's worth of change. Not every business will make it, but those that do will never be the same again. And for leaders, now more than ever, is a time to upgrade their capabilities, embrace new technologies, and reimagine what they do.

Becoming future-proof is more than just about getting through the current crisis - it is about being ready for the new world that awaits us on the other side.

Rule #1: Digital Disruption is Now Just Digital Delivery

We are all disruptors now. Being digital is nothing special, it is just the price of staying in business. The real question is this: what is possible in an age of AI that was not possible before?

Rule #2: There is No Remote Work, Only Work

Remote work is just the beginning of a much bigger transformation that is set to transform the nature of work itself. The true future of work will be shaped by five forces: mobility, autonomy, memory, objectivity and velocity.

Rule #3: Robots are Not Coming for Our Jobs, They are Here to Change Them

AI will not destroy jobs, but it will change them. A new world needs new kinds of capabilities - and that means that we need to evolve and upgrade, just as our machines do.

Rule #4: Experiences Matter more than Transactions

What did we learn about the future of retail, when the world’s stores had to close? Whether it be an app or a showroom, engaging experiential design is what really counts.

Rule #5: The Best Way to Lead is to be Data-led

Being a leader in the Algorithmic Age requires a very different approach. We all like to claim to be ‘data-driven’, but in truth, what we really need to be is ‘data-led’.

Rule #6: There is no New Normal

What if the new normal, is not normal at all? Thanks to COVID-19, we are now living in a radically different reality - robotics, VR, automation, protests, surveillance, fake news. The first step to survival is acknowledging that there is no going back from this.

Rule #7: XR is the New Reality

XR or virtual reality, augmented reality and mixed reality are all on the brink of becoming mainstream technologies that will transform how we live and work. Now is the time to reimagine the way we interact with our customers and create radically new experiences not possible before.

Rule #8: Social distancing is Here to Stay

Social distancing is more than a pandemic response, it is a preview of an AI-powered world in which we deliver products and services using automation and machines with minimal or no human contact.

Rule #9: The Future of AI is Personal

We are fast accelerating to a future in which we will interact with applications with our voices rather than screens, but before we get there, we need a new, more personal approach to AI - virtual assistants that are a digital extension of ourselves.

Rule #10: The Future Favors the Bold

This is no time to settle for survival as a second prize to success. After the chaos of 2020, we need bigger dreams than just recovery. What matters now is reinvention, nothing less.

 

 

Mike-Walsh-Futurist-Speaker

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