Virtual Topic: Exactly What To Say Now

The business world is currently looking to pivot - reinvent - evolve - all in record time. You and your team may not know Exactly What to Say to get your organization through these difficult times. Phil M Jones' virtual sessions are substantive and highly interactive - they give your leaders and sales teams EXACTLY the right words to keep moving forward.

Learn more and watch testimonials from Exactly What to Say Now!

Suggested Keynote Speaker Programs

Master of Influence and Persuasion - Author of The Best Selling “Exactly” Book Series with over 500k in Sales - Producer of “Most Listened To” Audiobook of 2018

Exactly What to Say – The Magic Words for Influence and Impact

Quite often, the difference between success and failure in business can be pinpointed to the compounded impact of your conversations. Words matter and understanding how you can use language to control a conversation is certain to provide you a fair advantage in your challenging marketplace.

Whether you are looking to lead your team, are in a sales conversation with a client, or negotiating with a supplier – knowing the right things to say, in the right way and at the right time is certain to have an instant positive outcome on your results.

This thought-provoking session will have you enthralled from the very start as you discover the power that language has over the subconscious brain, gain practical examples that you can apply instantly and learn how the “Magic Words” from Phil’s best-selling book, EXACTLY What To Say, are applied to your specific business-critical situations.

This session delivers immediate actionable outcomes, where you can expect to be keen to work on your new word choices as early as the next break that follows!

EXACTLY Right For: sales, leadership, client-facing team members

EXACTLY What To Say - Lead, Inspire and Motivate others 

Being the person in charge is a HUGE responsibility. The second you become responsible for creating success through the efforts and contributions of others, the game is changed. Your individual ability becomes less of an asset and your ability to enable the brilliance in others becomes your new measure for success.

Unleashing the potential in your team is realized by having high levels of confidence and competence in hundreds of key conversations with the people that you lead.

Learn the secret language from a master of influence and become instantly empowered to have more control over your mission critical moments.

  • Questions create Conversations
  • Conversations develop Relationships
  • Relationships enable Opportunities
  • Opportunities lead to Action

If you want to change the actions and behavior of your team then learn how Phil’s “Magic Words” can be used in your daily efforts.

EXACTLY Right For: leadership, sales leaders, managers

EXACTLY What To Say - Navigate Change

With the wealth of disruption across countless industries, it is imperative that organizations and individuals quickly adapt to these changes.

Navigating change requires you to inspire and empower people to see things differently, act in different ways and create different results.

Creating the positive change you are looking for is directly correlated to the quantity of quality conversations that you have with your key people - this session is the perfect catalyst to create EXACTLY that.

Watch Phil reframe everyone’s perspective on their current situation, deliver the skills they need to have important conversations, with the influence required to be the change you are looking for.

When you change your WORDS, you can change your WORLD.

EXACTLY Right For: companies undergoing massive change

EXACTLY What To Say - Win More Business 

Could it be possible that the biggest reason that you are not achieving your potential is because there are multiple moments in which you do not know EXACTLY what to say, when to say it and how to make it count?

Let’s face it, not having the right words at the right time could be the very reason that potential customers are choosing someone other than you as opposed to seeing the true value that you could deliver.

The reality of modern business is that many of your competitors are winning business from you. It’s not because they are better than you, it’s because they are telling a better story.

Learn the real value of your words and discover dozens of simple changes and key phrases that will allow you to control more conversations, reframe what others see and unlock the power of communication to the subconscious brain of your customers.

EXACTLY Right For: companies looking for massive business growth

Learn More About Phil’s Topics for These Segments

  • Marketing
  • Entrepreneurs
  • Totally Custom Program
I'm not sure it's for you, but...
Making Decisions Easier
Just Imagine
Make more of your conversations count
What gives you the winning edge in sales?
Disrupt the Disrupters

About Phil M Jones

phil books-3

Exactly Like...Nobody Else

Master of Influence and Persuasion - Author of The Best Selling “Exactly” Book Series with 1 million copies sold - Producer of “Most Listened To” Audiobook of 2018

Phil entered the world of business at the tender age of 14. With nothing more than a bucket and sponge, he went from single-handedly washing cars on weekends to hiring a fleet of friends working on his behalf, resulting in him earning more than his teachers by the time he was 15.

Soon after, at just 18, Phil was offered the role of Sales Manager at UK fashion retailer Debenhams – making him the youngest Sales Manager in the company’s history.

His early career continued as he worked with a host of Premier League Football Clubs to help them secure sponsorships and licensing agreements, to then being a key part of growing a £240m property business.

After several years of being one of the most in-demand young sales leaders in the UK, Phil decided it was time to dedicate his future to helping others to succeed.

With this as Phil’s core mission, he has delivered 3,000 presentations in 57 countries across five continents, training more than two million people (both sales and non-sales professionals, leaders and experts) to learn how to have more influence, confidence and control when steering their conversations.

Phil’s unique philosophy of using specific word choices to teach his audiences “Exactly What To Say” in order to influence, persuade and drive outcomes, has made Phil one of the most practical and in-demand business speakers on the planet.

Short Bio

Phil M Jones is a master of influence and persuasion – the author of the best-selling “Exactly” Book Series with 1 million copies sold – and producer of the “Most Listened To” Audiobook of 2018. An entrepreneur since the age of 14, formerly the youngest sales leader of a major fashion retailer who also worked with a host of Premier League Football Clubs, Phil’s “Magic Words” give leaders more impact, sales teams improved conversions, and team members more influence in their daily conversations.

Phil helped shape the colleagues of Citizens Bank to have a more thoughtful approach and to think from the customers' point of view.

"You have helped shape the colleagues of Citizens Bank to have a more thoughtful approach and to think from the customers' point of view.  As a leader in the organization I value that more than anything and I humbly thank you for everything you’ve done for us and the impact it has had on our relationship with our customers.  By the way, we have a customer experience score of 96% in the middle of a pandemic and I think it’s fair to say you absolutely had something to do with that!  Thank You."

James P. Cohill Jr., Senior Vice President, Citizens Bank

Phil is not only a masterful storyteller and coach, but he spent time with us to genuinely learn our business.

"Phil kept our entire audience on the edge of their seats for more than an hour. He is not only a masterful storyteller and coach, but he spent time with us to genuinely learn our business. His presentation was tailored on spot to our industry, the experiences that our sellers were facing, and our selling propositions. It was exciting to work with someone who is dedicated to his craft to personalize his message so that every person in the audience walked away with pages of notes, and a feeling that Phil was speaking directly to them. Weeks after our sales kickoff, we are still receiving notes from sellers thanking us for having Phil coach them and sharing with us the difference that he has already made in their sales career."

Meg Swanson, Chief Marketing Officer, Accruent

The material covered and takeaways were invaluable!!!

"You were an absolute JOY to work with and I can’t tell you how amazing the feedback has been. Truly incredible presentation. I should start sending you all the “implementation” I have received in emails from colleagues and other Buds. The material covered and takeaways were invaluable!!!"

Jillian Blumberg, Curaytor
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    High Res Image

    For a print-quality version, please email cmi directly.

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    Book Cover

    Exactly What to Say

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    Book Cover

    Exactly Where to Start

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    Exactly How to Sell

Phil M Jones Introduction for Exactly What To Say

Phil M. Jones is a best-selling author of Exactly What To Say, Exactly How To Sell, and Exactly Where To Start.

He had his first business at just 14 years of age and is the youngest recipient of the “British Excellence in Sales and Marketing” award.

To date, over two million people, across 59 different countries have benefitted from his lessons,

And as a result, they now know exactly what to say, when to say it AND…

EXACTLY how to make more of their conversations count …

Please welcome, Phil M Jones!

PLEASE NOTE: Phil’s intro needs to be read as written as it sets up his opening story.

Phil M Jones Technical Requirements

Phil’s Onstage Requirements

  • Two bottles of room temperature water
  • Side table
  • Preferably no barriers on stage (no lecterns or podiums)
  • Preferably rear mounted projectors
  • Microphone should be a lavalier microphone or headset mic (handhelds will impact on his ability to present)
  • A conference chair needs to be made available as a prop on or near the stage

NOTE: Phil Jones will bring a USB memory stick containing his PowerPoint presentation.  As it contains moving images, he will need to preview the slides during his sound check.  Phil can provide his slides in advance if required. 


Phil’s Preferred Walk-on/Walk-off Music

• B.o.B - “Magic” (feat. Rivers Cuomo)

Tech Requirements for Virtual Events

Client’s Requirements

  • Phil’s virtual presentation can be hosted on the client’s existing platform
  • The client hosts and moderates the meeting and is responsible for invitations and/or event registration 
  • Phil's preferred platform to deliver the best virtual presentation is Zoom
  • Phil's sessions are very interactive - he engages a number of participants via both audio and video.


Phil’s studio is complete with the following equipment: 

  • Panasonic Lumix G7 Mirrorless Camera
  • Logitech Brio 4K Webcam
  • Blue Yeti Studio Microphone
  • Rode Go Compact Wireless Lavalier
  • Elgato Camlink HD Streaming Filter
  • Elgato StreamDeck Switcher
  • Macbook Mini
  • iPad Pro - linked as third camera for Ecamm Live Virtual Camera - creates his digital chalkboard
  • 2 x Panasonic curved monitors
  • Various LED lights
  • Typically streams through Ecamm Live Virtual camera feed


A few days prior, Phil requires a dry-run with the moderator and the host of the meeting. The day of the event, Phil will join the host 30 minutes prior to the event start time. He will mute his video and audio until he is introduced. 

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    The Magic Words for Influence and Impact