PHIL M JONES
TESTIMONIALS

Phil helped shape the colleagues of Citizens Bank to have a more thoughtful approach and to think from the customers' point of view.

 

"You have helped shape the colleagues of Citizens Bank to have a more thoughtful approach and to think from the customers' point of view.  As a leader in the organization I value that more than anything and I humbly thank you for everything you’ve done for us and the impact it has had on our relationship with our customers.  By the way, we have a customer experience score of 96% in the middle of a pandemic and I think it’s fair to say you absolutely had something to do with that!  Thank You."

James P. Cohill Jr., Senior Vice President, Citizens Bank

Phil is not only a masterful storyteller and coach, but he spent time with us to genuinely learn our business.

 

"Phil kept our entire audience on the edge of their seats for more than an hour. He is not only a masterful storyteller and coach, but he spent time with us to genuinely learn our business. His presentation was tailored on spot to our industry, the experiences that our sellers were facing, and our selling propositions. It was exciting to work with someone who is dedicated to his craft to personalize his message so that every person in the audience walked away with pages of notes, and a feeling that Phil was speaking directly to them. Weeks after our sales kickoff, we are still receiving notes from sellers thanking us for having Phil coach them and sharing with us the difference that he has already made in their sales career."

Meg Swanson, Chief Marketing Officer, Accruent

The material covered and takeaways were invaluable!!! 

 

"You were an absolute JOY to work with and I can’t tell you how amazing the feedback has been. Truly incredible presentation. I should start sending you all the “implementation” I have received in emails from colleagues and other Buds. The material covered and takeaways were invaluable!!!"


Jillian Blumberg, Curaytor