VIRTUAL TOPIC: Building Resilience in Your Workplace
Heather shows your virtual attendees the significance of creating psychologically safe environments in an uncertain world where people can bring their whole selves and are open to voice ideas that drive innovation.
Diversity and Inclusion- How to Build a Culture of Belonging
Inclusive leadership that supports diversity starts with surrounding yourself with people willing to deliver uncomfortable feedback. Building a culture of belonging, educating yourself about others' experiences and challenges, and staying committed for the long haul is essential.
Leadership keynote speaker and employee engagement expert Heather R. Younger draws from personal experience growing up shunned by her family because of her race. From a lifetime of living inside that complexity, Heather learned to intimately understand the hurt of ‘not belonging.’
Heather uses her intimate knowledge to inspire leaders to flex their empathy muscles and master the art of active listening to ensure every employee feels valued, respected, and supported.
Leaders who actively listen to team members, establish a sense of belonging and inclusion by honoring their employees’ diverse experiences and perspectives. They encourage and support honest conversations in authentic ways.
In this corporate practice-changing keynote, your audience will learn:
- How to harness the power of active listening
- How to encourage others to speak up and be heard
- How to treat others with civility, dignity, and fairness
- How to show up each workday as their most authentic self
If you’re ready to guide your leadership team towards a culture of belonging through the power of a diverse and inclusive workplace, invite Heather to speak at your next event.
Building Resilience: How to Unleash Your Mindset and Overcome Any Challenge
Most successful people in history had to overcome overwhelming obstacles to climb the ladder of success. From Abraham Lincoln to Walt Disney to Oprah Winfrey and leaders of significance all over the world – it’s inspired to see how they navigated rock paths that might have derailed others.
What is the secret ingredient to their success? Resilience. Whether they endured abuse, poverty, rejection, hurt, betrayal, trauma, or a combination of adversities, they leaned in, committed, and made conscious, difference-making choices again and again to keep moving forward and become their best selves.
In this life-changing message, keynote speaker and adversity expert Heather R. Younger taps into her own personal and professional experiences as well as stories of strength and perseverance to share empowering proven tools for resetting the resilience of every attendee.
Your audience will learn how to:
- Leverage the three top daily steps for strengthening resilience
- Uncover underlying beliefs that can fuel resistance to change
- Reframe adversity into opportunities for leadership and growth
- Develop the kind of core tenacity that can take them through any challenge
- Unlock and unleash new mindsets that replace fear with a feeling of empowerment, strength, and positive self-worth
Ready to help your team develop the kind of resilience that will allow them to be happier, healthier, more balanced, and ready for anything in a world filled with challenges and distractions? Heather Younger has just the message for you.
Seize the Opportunity: Reimagining a Better Workplace in a Challenging World
Do you feel like your entire workforce has post-traumatic stress disorder (PTSD) from the havoc unleashed by the COVID-19 pandemic? Is your head spinning trying to define paths forward for your organization and employees in a world where change is happening at a seemingly warp speed?
In this empowering, interactive, and hope-filled message, keynote speaker and adversity expert Heather R. Younger inspires attendees to reimagine the workplace, their roles, and offers a high-level roadmap for succeeding with more ease.
Your audience will learn how to …
- Use proven psychology to reframe challenges and see opportunities more clearly
- Feel more confident, empowered, and in control – even in a chaotic world
- Lean into their inherent resilience and reduce their stress
- Collaboratively reimagine workspaces and roles to develop win-win processes and an inclusive culture
- Become better advocates for themselves and others
- Lead in new, powerful, and sustainable ways
If you’re ready to ease the impact of chaos for your team and help them develop the skills and mindsets necessary to navigate change with agility, confidence, compassion, and character, invite Heather to bring this timely topic to your next event.
Changing “I Quit!” to “I Fit!” - Five Powerful Strategies to Increase Employee Retention and Create an Amazing Workplace Culture
Frustrated by the lack of engagement in your organization? Constantly battling high employee turnover? Is your employees’ favorite pastime updating their resumes? (Ouch!)
In this entertaining and enlightening keynote, leadership keynote speaker and adversity expert Heather R. Younger reveals the underlying actions organizations can take to create a more engaged and loyal workforce -- even with budget restraints and a world that feels chaotic and challenging.
Attendees will leave more motivated, energized, and eager to collaborate as a team to create a positive, productive, and connected workplace.
Your leadership team will learn how to:
- Successfully navigate their role in employee turnover and loyalty
- Uncover the main catalyst for employee loyalty (it’s not money)
- Develop solid capacities to help employees become more adaptable and less fearful
- Manage change with agility and purpose and help lead others to do the same
- Best Ensure employees feel safe, heard, seen, empowered, and valued
There has never been a more important time to lead with purpose, skill, adaptability, and resilience. Give your leadership team everything they need to stand out as an organization where employees can’t wait to help grow. Contact Heather today to learn more.
Virtual Session: Focus Forward to Overcome Challenges
Virtual Session: How to Build Your Resilience Muscle
Virtual Session: Intentionally Reframing Adversity
Feeling De-valued and
into Opportunity - TED Talk
Heather Younger's full interview
Heather R. Younger’s expertise in adversity started early. As the only child from an interracial and interfaith marriage, she was shunned and excluded by extended family. While it left her with a lot of questions growing up, it led her to develop a high level of resilience and a deeply inspired commitment to advocate for the voiceless. Heather is dedicated to creating opportunities for people to learn strategies for reframing their own adversities and stories to lead more productive and joyful lives.
With humor, warmth, and an instant relatability – she helps organizational leaders, teams, and individuals create a laser-focused clarity into what makes them tick. She shows why that’s important while delivering clear and purposeful strategies for embracing change and recognizing the tremendous strength in diversity.
As a champion for positive change in workplaces, communities, and our world at large, Heather inspires others by teaching the kind of intentional leadership that drives real business results such as increased employee engagement, loyalty, collaboration, and connectivity.
- Team members feel heard, seen, and valued
- Companies create safe environments and a culture of trust
- Diversity and creativity are celebrated
- Resilience rises
- Stress falls
- Productivity goes through the roof
- Customer retention and referrals soar
Everyone wins – sometimes in ways they didn’t even realize possible.
Heather is the founder and CEO of Employee Fanatix, an International TEDx speaker on Adversity, Leadership Podcast Host, Business Coach, Facilitator and Attorney, who has earned a reputation as “The Employee Whisperer”. She holds a law degree, is a regular contributor to "Forbes" and "LinkedIn" and is the best-selling author of The 7 Intuitive Laws of Employee Loyalty, which hit the top of the "Forbes Must-Read List for HR Professionals." Her upcoming book, The Art of Caring Leadership, was picked up by Berrett Koehler Publishers and teaches the radical power of caring support in leadership and in the workplace. She is a member of the Society for Human Resources Management, on the boards of Mile High SHRM, National Speakers Association of Colorado, and the American Cancer Society.That’s a lot of accolades and titles – but what is most important to know about Heather is that she brings a breadth of experience, extensive quantitative and qualitative research, and a truly deep passion for advocacy, resilience, human relations, and connection to every audience, every workshop, every consultation.
She’s also a mother of four who, like so many parents and business professionals, gets just how difficult and challenging everything can be – and she’s bringing the solutions and strategies to make change less scary, more manageable, and sometimes – even adventurous!
Ready to create a win-win for your team, organization, and customers? Invite Heather to speak to your next audience.
Heather Younger - Reviews
"Heather was wonderfully prepared, her time management was on point. I loved the background because it made it seem more “official”. No technical difficulties on webinar hosting (unheard of these days!), and the messaging was on-point while not being overly touchy-feely."
Kristy LeGrande, Innovest Portfolio Solutions
"I had the pleasure of listening to Heather Younger deliver a talk via Zoom on how to cultivate more resilience. What an excellent speaker Heather Younger is. She keeps your attention with her vibrant personality and charming sense of humor. Heather very openly shares her experiences with adversity and makes her audience feel safe. During the talk Heather asked for participation and the comments were very open and honest. I left that session with skills I can put to use right away. I also am signing up for Heather's mini-course and buying her book about employee loyalty."
Christine Hudek, Innovest Portfolio Solutions
"Heather just gave a talk to our clients and friends on resilience. It was a great message with actionable steps that everyone should take - especially in these times! She was engaging and funny but serious as she understands how we can't take being resilient for granted. Her personal story in overcoming obstacles was inspiring! No one dropped off the presentation; she had a firm grip on the audience! Thank you, Heather, for making today a very productive one for everyone!"
Rich Todd, Innovest Portfolio Solutions
"Positive, Clear and Powerful. Heather's message was brought to our business association members at just the right time. While many of our local businesses struggle to find ways to recover from the COVID-19 shutdown, Heather's positive message gave us all a push to keep going while "Transforming Adversity into Opportunity" to grow. Thank you, Heather."
Maki DeLaet, President, Wheat Ridge Business Association
"Heather did a fantastic job for our 1-hour zoom event targeting women in the nonprofit space. She was very energetic and was well received by those on the call. Her information was relevant and on point. One attendee even commented that she wished she could spend the day with Heather!"
Natalie Roderick, Innovest Portfolio Solutions
She’s truly one of the leading lights in the field of employee loyalty and our audience of HU professions rated her talk extremely highly.
David Niu, TINYpulse
"Heather was recently a Disruptor (aka Speaker) at DisruptHR Colorado Springs 2.0! Heather expertly condensed "Emotion Potion: The Secret Formula for Creating Amazing Employee Loyalty" into a 5 minute learning experience for the sold-out crowd! DisruptHRCOS has received excellent feedback and is grateful for Heather's engaging presentation!"
Damian Guerin, HR Professional Services at Employers Council
"We were lucky enough to have Heather as one of our presenters at DisruptHR Colorado Springs. She exceeded all expectations in collaboration and her skills in engaging the audience. Her presentation was informative, innovative, and the audience really responded to it. I would highly recommend Heather!"
Chelsea Fryman, SHRM-SCP, President Colorado Springs SHRM Chapter
"Heather's talk gives excellent insight about employee experience and how great leaders can instill such positive emotions in those they influence. With the growing conversation of culture and how that affects retention, Heather not only discusses the negative effects of bad culture and employee experience but also helps equip you with methods and strategies to make an impact as a leader and drive a better workplace culture! This session was one of my favorites at the Tennessee SHRM Conference this year in Chattanooga! I also subscribe to her podcast too!"
Hal Miller, Human Resources & Administration Manager, Chattanooga Tourism Co.
"I attended a recent HR conference where Heather was the closing keynote speaker. A coveted but hard spot to fill, Heather had the audience hooked on her well thought-out stories demonstrating that employee experience IS about emotions. Not only did Heather’s captivating speech have the audience engaged and involved, it also drove home the message that “We as leaders choose which emotions we invoke in those that we lead”. And her impact did not stop with her speech. Heather continued to graciously engage with curious attendees at the end of the conference. Yes, Heather…I Choose! I highly recommend Heather as a speaker. She will not disappoint!"
Katrina Chesney, MBA
"Heather's talk to out HR conference was practical and down-to-earth. Her topic was well-received and delivered with easy-going enthusiasm and a sprinkle of humor. Practical and actionable -- you can take it to work on Monday and see results."
John-Paul Morgante, Human Resources at Stark Aerospace
"Heather is a skilled professional who is very passionate about the employee experience. She offers thoughtful insights and fosters meaningful discussion to help advance professional development and employee engagement initiatives. Heather pulls information from various sources, draws on her expertise, leads productive conversations with her clients, and formulates her recommendations to be impactful. I have appreciated her professional, personable and enthusiastic approach."
Christinne Johnson, FirstBank Holding Company
"Heather’s insight, energy, and passion add real value to any employee engagement and professional development initiatives! She strikes the perfect balance between offering a human touch and expertise; as well as meeting clients where they are while challenging them to move forward. It’s great to be in partnership with her!"
Danielle Vaughan, FirstBank
"Heather's talk at the Denver Improving Capital Projects Symposium gave us great insight into re-framing our mindsets for leadership. She reminded us that leaders don't have to be perfect. In fact, we have the power to choose how we will react to adversity and that we don't have to let challenges hinder us. Instead, we can take control over the "head trash" as one attendee put it and develop a positive mindset to make us stronger. I really appreciate that Heather was approachable and willing to work with us to develop the content for her keynote. It's great to have a local thought leader we could collaborate with for our event!"
John Grant, PE, CM-LEAN, Salas O'Brien
"Heather was referred to me from an industry contact who I trust. The Colorado Bankers Association was looking for a keynote speaker at our Annual Women’s Leadership conference. She did not disappoint. Heather energized and inspired our attendees to think differently about their roles as leaders inside and outside of their organizations. Heather really connected with the audience, I recommend her for any event. We will have her back at a future conference!”
Jenifer Waller, Colorado Bankers Association
Heather R. Younger’s Intro for Building Resilience
Heather R. Younger’s Intro for Changing “I Quit!” to “I Fit!”
Do you wish you knew the #1 reason why employees leave their companies?
If you knew the secret potion for making employees want to stay, would you be excited to do more of it?
If you answered "yes" to these questions, then you are in the right place!
Today's presenter is known as the “Employee Whisperer” - is a best-selling author on employee loyalty and leadership - is the host of the popular "Leadership with Heart" podcast - and she is a former attorney (please don’t hold that against her).
Helping us today to 'Retain Our Employees through Caring Leadership,' let's welcome from Denver, Colorado - a soccer mom and self-professed lover of warm chocolate chip cookies—Heather Younger!
Heather R. Younger’s Technical Requirements - Live Events
Heather’s presentation uses a heavy amount of images, all embedded into her Keynote deck that she runs from her Dell Inspiron 14 5000.
**Due to the custom nature of her presentation, it is not possible to run the slides from another machine or provide them prior to the presentation.
Heather's requirements are as follows:
- Prior to the presentation, a cup of hot black tea with honey and lemon
- A 16.9 digital data projector, ideally with a HDMI connection
- 3.5mm sound lead to play audio from her laptop
- A fold-back screen (a monitor so Heather can see which slides are on-screen from anywhere on stage).
- No lectern required - please allow for ease of movement on the entire stage
- A wireless lapel or headset microphone
- A bottle of water on stage
- Walk on/walk off song: “Remember the Name” by Fort Minor (can be played up to 40 second mark as a continuous or just as instrumental)
SOUND CHECK: Heather requires no more than 30 minutes. The sound check needs to occur within two (2) to three (3) hours of her presentation time.
RECORDING: Heather is happy to be video-taped; a separate Right of Use Agreement must be authorized by the Customer if they are taping her presentation.
Heather R. Younger’s Technical Requirements - Virtual Events
- Customized Virtual Session – PRE-RECORDED
- Heather will provide her pre-recorded session five (5) days in advance, as a 4K video file for the client to load into their meeting platform
- The client will provide the meeting platform of their choice, invite their attendees and screen the pre-recorded video to participants
- No technical rehearsal is necessary for the digital keynote product
- Heather will join the virtual meeting for a moderated, live Q & A with participants
- After the session, Heather will provide a PDF summary of insights and a planning guide for next action steps
- Customized Virtual Session - LIVE
- Heather will present with a green screen for a chroma-key broadcast where she appears seamlessly in front of animated video slides, or using a monochromatic warm background
- A technical rehearsal is required prior to the event
- The client will provide the meeting platform of their choice, invite their attendees and screen Heather live to participants
- Her ATEM pro switcher allows her multi-camera setup to simply appear as a webcam to your conference platform
- NOTE: Heather will not provide her slides in advance, as they have been custom-coded and are designed to work as visual aids only
- After the session, Heather will provide a PDF summary of insights and a planning guide for next action steps
INSIDE HEATHER'S STUDIO
- Camera A: Logitech Brio 4K web camera
- Camera B: Canon EOS 250D / SL3 with EF-S 18-55mm f/3.5-5.6 III Lens
- Blackmagic ATEM pro switcher and hardware streaming encoder
- 3 Newer continuous LED location lights
- Dell Inspiron 14 5000 Laptop (for slides)
- Dell Inspiron Laptop (for accessing the platform)
- Movo Photo WMX-1 Wireless Lavalier Microphone System (2.4 GHz)
Heather Younger Articles
Being more intentional in everything you do will give you great results. Heather R. Younger shares the top three things you can do to be more intentional about during this trying time.
Hello, I'm Heather R. Younger, keynote speaker and author on all things leadership, employee loyalty and engagement. Today I wanted to share just one positive message with you, which is to be more intentional.
Intentional? "What's that?" you might ask?
I don't mean intentional by sitting around in a robe and eating a jelly doughnut, and doing nothing that day. Unlike me...kidding! I don't mean that.
What I mean is to be intentional first in your mindset. And that means before you even go to sleep at night, figure out the kind of day you want the next day. And if you didn't have a great day today, make a decision in your mind that you will not have the same day the next day.
Number two, be intentional in your language. Our words mean everything. And what we say to ourselves and to those around us has a huge amount of impact. So choose to be positive to yourself. Choose to be uplifting to yourself and to others.
And lastly, be intentional in your behaviours. Set a plan for yourself for the day, maybe the night before or the day of, about what it is you want to achieve. And maybe it's not a whole bunch. Maybe it's just getting out of bed. Whatever that is for you during this time. Just be intentional.
Being intentional will make you feel like you've succeeded a lot more during this time when we're all sitting at home remotely. But know that you have the power and the strength to get through it all. But you have to first start with your mind, your language, your behaviours. Your results will all produce great things for you.
In the meantime, be intentional!
Listen to Heather's Leadership with Heart Podcast for more stories on employee engagement, loyalty, and leadership!
Book Heather for your virtual or live event today
What do truly inclusive workplace cultures look like?
They look like places where leaders sit with their people and empathize with them. Where they embrace their people for who they are and what they stand for. They sit with them and ask them how they're doing inside and outside of work.
I know what it feels like not to be included or to feel like I don't belong, from a painful experience in my past. Being shunned from my own family because of what I look like, because of my race. But I use that pain from the past and transform it into a positive catalyst to help leaders understand what they need to do to create inclusive workplaces, where employees truly feel like they belong.
Now, I know right now is a tough time. Many of us don't know all the right words to say. But if we lead first with empathy and compassion, we will all be just fine. Come with me as we explore what it looks like to have a truly inclusive workplace where our employees can finally feel like they belong.