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CMI Blog

the latest from cmi speaker managment

Mike Walsh | New Book

By cmiadmin | Jan 29, 2015 | Comments Off

The Dictionary Of Dangerous Ideas is a collection of the most challenging concepts facing business leaders at the dawn of the 21st century. At the intersection of emerging technologies and new patterns of human behavior, the ideas in the Dictionary have been chosen for both their potential to transform the way companies operate and to inspire new forms of thinking. Global futurist and innovation expert Mike Walsh presents 88 scientific breakthroughs, emerging technologies and disruptive business models - all with the potential to shake the foundations of the world we know. Each idea is concisely explained in a single page, with references to the latest case studies and research, as well as one of Walsh’s characteristic "Mind Grenade"’ questions to prompt further discussion. The Dictionary of Dangerous Ideas is the essential companion for any leader who wants to understand what it will take to survive and thrive in the near future.


Yossi Ghinsberg | Giving Back

By cmiadmin | Jan 22, 2015 | Comments Off

It was such a privilege to have our speaker Yossi Ghinsberg at a local event tonight in Airdrie, Alberta in support of the Airdrie Food Bank. The evening, hosted by the Airdrie Business Club, was a huge success in raising funds, raising awareness, and being inspired! Yossi related his story of survival in the Amazon to lessons for everyday life both in business and at home. He showed us how powerful humans can be when we realize something can always be done, because "victim" is a matter of choice. Yossi also showed us that our true power is revealed when we give it to someone else because together teams, people, and families are stronger. Not only did Yossi help a community come together for a deserving local cause, but he also gave the audience true inspiration with his messages of humanity, teamwork, and strength delivered with his unbreakable spirit.

Ty Bennett’s Presentation Tips from Shark Tank

By cmiadmin | Dec 22, 2014 | Comments Off

Ty Bennet’s recent blog post uses a light-hearted example to explain some serious sales concepts. Ty suggested in his corresponding video “I believe that your ability to communicate will make you or break you.” His video (and blog post) break down some core communication concepts that we can learn from the entrepreneurs on Shark Tank.

The Shark Tank TV show follows entrepreneurs as they try to pitch their business/product ideas to millionaire and billionaire investors. Ty has experienced that same pressure as he and his brother built a successful business that now does over $20 million in annual revenue.

The Five Presentation Tips from Shark Tank that Ty outlines are:


  1. Personalize Your Presentation
  2. People Buy You
  3. Know Your Numbers
  4. Samples Sell
  5. Tell a Good Story

1. Ty admits that personalizing your presentation sounds like basic advice, but he mentions it because it’s often neglected. People expect personalization in today’s society, and a canned presentation won’t cut it. Ty suggests looking at the Mackay 66 questionnaire to jumpstart your research on your prospects. He also suggests seven simple ways to personalize your presentation, including changing the title of your presentation to fit your audience, vividly describing your audience’s problem so they know you understand, and using the audience name or logo on your slides.

2. The second tip is to remember that presenters, teachers, and leaders really do color their message. Ty writes, “On Shark Tank you will often hear the sharks say, ‘I love you and I would love to do business with you…’ What are they saying? They are saying that they have bought into the entrepreneur, which is the most important part of the pitch.” Ask yourself the questions that Ty gives:

  • Do people like me?
  • Do I connect well with others?
  • Do people find me arrogant?
  • Do people trust me?
  • Do people sense that I only care about myself or do I show genuine care?
  • Do others see the value I can provide?
  • Am I someone people want to partner with?

3. Ty also advises you to Know Your Numbers. You can deliver the perfect spiel, but it will fall apart if you can’t answer questions about pertinent facts and figures. Consider what questions your audience will have, then record their questions or objections and your answers after several presentations. Finally, record your presentations, study them, and then practice answering questions that you didn’t handle well.

4. The entrepreneurs on Shark Tank often win investors by giving them samples. Let your audience experience the product first hand!

5. Finally, tell a good story. It will make you (and your products) relatable, emotional, and multidimensional. Being relatable means you’ll connect with your audience, engaging your audience’s emotions will drive them to act, and being multidimensional will cause you and your products to stand out. Ty has a wealth of storytelling advice in his book The Power of Storytelling.

Robyn and Project Athena in the Huffington Post

By cmiadmin | Dec 18, 2014 | Comments Off

As Founder of non-profit Project Athena, Robyn Benincasa inspires hope, perseverance and pushing participants beyond their expectations. A recent story in the Huffington Post shares some of the impact Project Athena has on survivors of major medical setbacks. 
Project Athena enables women to participate in life-changing endurance trip. It gives women a goal and helps them to achieve their adventurous dream as part of their recovery. Robyn began the organization after discovering that she had stage-four osteoarthritis in both hips. The influence of her friend Louise Cooper, who survived breast cancer, inspired her to reach for goals - no matter how small - and help others do the same. 
Here's how Robyn explains the significance of the journeys:

"When you take that next step that you didn’t think you could take, and then it’s one hundred steps you didn’t think you could take, and when you’re so far over that line of what you ever understood you were capable of, all of a sudden you realize, ‘I can do anything.’"

Robyn's leadership skills empower both "Athenas" and her keynote audiences. She empowers both groups to shatter the norm, see challenges versus roadblocks, and inspire their teammates to see a future full of possibilities.

Lior Arussy Shares Holiday Productivity Wisdom With Inc.

By cmiadmin | Nov 23, 2014 | Comments Off

In a recent Inc. article, Lior Arussy weighed in on team productivity during the holidays. Lior is a recognized expert on customer experience management. His firm Strativity has helped businesses like Mercedes-Benz and FedEx transform their customer experience management.

In the article, titled "7 Ways to Maintain Your Team's Productivity This Holiday Season ", Lior gives advice about breaking down goals. He suggested that regularly meetings can help employees stay focused on goals and reduce holiday stress in the office. In the article, Lior said to "establish rituals, like a weekly team meeting focusing on goals and positive reinforcement, or a quick daily rundown to serve as a real-time reminder that what your employees are doing is making an impact."

Read Inc.'s article for some other tips from experts, including "Coordinate calendars," "Don't stress about hours," and "Be flexible, but beware working from home." The holidays are a hectic time. But these ideas can help you reduce the stress, stay productive, and focus on the joy of the season!

Mike Walsh Gives His Audience an “Advantage”

By cmiadmin | Nov 17, 2014 | Comments Off

At Advantage 2014, Mike Walsh taught his audience of 1,400 about the key components for building a high-growth business. Advantage 2014 is the annual conference for Intacct, a cloud financial management company. Mike is no stranger to the industry. As the Founder and CEO of the consumer innovation research lab Tomorrow, he's extensively studied the anthropological implications of the cloud and how it should challenge the way people think about their organizational design.

Mike's general session keynote "Designing Your Business for the 21st Century" was a well-rounded plan for business transformation. His high-energy presentation covered major emerging technologies, fast-growth markets, and disruptive shifts in consumer behaviors. He explained how to practically apply these changes so that both employees and their companies can benefit from these dramatic shifts in technology. Mike truly did enable his audience members to leave the session with the "Advantage" of knowing how to leverage these exciting changes!

Strativity’s Journey Mapping Referenced in Forrester Report

By cmiadmin | Oct 29, 2014 | Comments Off

A new independent report mentions Strativity's expert journey mapping process. Strativity Group is a global customer experience transformation firm led by Lior Arussy, who also speaks on the keynote circuit about customer experience. PRWeb published an article about Strativity Group being listed in the October 2014 Forrester Research, Inc. report, The Seven Steps Of Highly Effective Journey Mapping.

The PRWeb article says, "The report states: 'Strativity Group leverages its proprietary Experience 360(r) methodology to measure and analyze the experience from both customer and employee perspectives to identify gaps between employee perceptions and client needs and create a more customer-centric culture.''

Strativity finds discrepancies in perception by collecting insights from customers and employees in four areas: capabilities, knowledge, willingness, and attitude. Strativity conducts deep immersion sessions to find the information. The PRWeb article reports that the insights gained are then "shared through cross-functional workshops and through organization-wide distribution of the final Customer Experience journey map."

Strativity has been a leading force in global customer experience for over twelve years. The firm has conducted over 150 customer experience transformation projects with its holistic, integrated approach. Clients include FedEx, Royal Mail, Mercedes-Benz, Capital One, Sage, and more. An estimated 220 million customers have been affected by Strativity's customer experience transformation projects, and many more customers will also benefit from future projects.

Tim Sanders’ Talk on Leading the Workforce of the Future

By cmiadmin | Sep 17, 2014 | Comments Off

This morning Tim Sanders spoke to a group of movers and shakers at the Frost & Sullivan Institute GIL 2014 event. The Frost & Sullivan Institute (FSI) is a non-profit dedicated to leveraging innovation to address global challenges. FSI's annual event is a gathering of a global community of growth, innovation, and leadership.

Tim Sanders gave a keynote called "Talent Disrupted: How To Lead the Workforce of the Future." He outlined how the talent landscape at companies has changed significantly in the last 10 years. Demographics, technology and globalism have all contributed to the disruption. Tim presented some eye-opening data, such as that talent investments yield 200% more ROI than investments in data and technology. He then gave practical ideas for leadership looking to positively influence their companies' talent value proposition. The insights he shared included key motivators of GenY talent, mentorship frameworks, and meetings policies to drive productivity.

Here are just a couple take-aways from Tim's keynote that were tweeted:

"@sanderssays - "Find and market your social purpose." Thought provoking concepts being tossed around in this morning's #GILSV keynote." –Frost & Sullivan ‏@Frost_Sullivan

"@SandersSays: We are all responsible for talent management... To be a leader, be a recruiter and ultimate retainer. #GILSV" –Tiffany Tuell ‏@TiffanyTuell

It's going to take more than just innovation for companies to survive. As Tim explained, it's going to take dedication and vision from the next generation.

Recording from Dark Horse Hits #2 on Billboard Charts

By cmiadmin | Jul 08, 2014 | Comments Off

Robin Crow provided us with the scoop on the latest happenings at his recording studio Dark Horse. The metal band Mastodon tracked, overdubbed, and mixed their most recent album at Dark Horse during the past month. Their latest album Once More 'Round The Sun is at #12 on the Billboard Charts. In just a few days, RED begins tracking for their upcoming album. They'll be at Dark Horse on and off for the rest of the summer working on the project. RED has a massive following and always lands in the top 10 on the Billboard Charts.

Last week the Jersey Boys movie soundtrack, which was recorded at Dark Horse, hit #2 on the Billboard Charts. Bob Gaudio was at Dark Horse recently putting the final touches on the music soundtrack before it hit theaters on June 20.

Survival Myths

By cmiadmin | Aug 27, 2013 | Comments Off

The following guest blog post was written by Yossi Ghinsberg and is scheduled to be published in the the October/November edition of "The Smart Manager" publication.

Iʼm here to bust a few myths about survival.

Born in Israel in 1959, my parents were eastern European Jews, surviving the Holocaust and migrating to Israel after World War II. I was raised in a new country always in a state of war and surrounded by enemies. Both these environments, home and homeland left a colossal imprint upon me; the mould was cast and it was strong. When I turned 21, immediately after my military service I went traveling. Whilst in South America I became trapped in the midst of the Amazon rainforest after losing three of my friends; for the following three weeks in the midst of the worst rainy season, without fire, food or weapons I survived against all odds in what is considered the most hostile environment on the planet. Ten years later I returned to the Amazon and lived in a remote and untouched area for three years. Youʼd think I know a thing or two about survival.

Yet myth-busting is hard to do. Weʼre so inclined to maintain old habits and to defend our perceptions and beliefs. Cultural imprints, national narratives, religious conditioning, scientific dogmas influence us as we observe the world through tainted lenses.

Myth by definition is falsehood believed by masses. When masses believe in something it becomes reality. What creates reality is mass belief; believing is seeing.

Survival Myth #1 - Itʼs a jungle out there

We perceive the world as a dangerous place where only the strong, cunning and most talented will survive. This is the world weʼve created. What if it is not true? Is it possible that survival is quite the opposite to what we believe?

Living in the Amazon for several years I can attest that this is indeed not true. Jungle life is lush, abundant and serene - itʼs not a jungle out there at all. All forms of life in the Amazon thrive. So from where does this myth originate and why do we believe it?

Itʼs Malthusʼ fault. A British cleric and political economist, Robert Malthus laid the foundation for this myth with his logically-derived equation: population grows exponentially + resources are finite = inevitable depletion and scarcity. He concluded that this planet cannot sustain us and we need to fight for our existence.

The myth of scarcity consciousness is the single greatest tragedy ever to descend upon planet earth since it has turned us against each other, led to brutal and merciless competition, made competition the highest virtue in our cultures, led us to kill millions of species, to madly deplete all resources and prevented us from seeing the intrinsic wholeness of life. Believing the scarcity myth has created our reality. When examined closely, this myth is untrue - population does not grow exponentially but rather regulates itself. Resources are not finite; there is enough of everything for everyone. It's ridiculous to think we can exhaust resources like energy when a sun graciously and conveniently exists in the universe sky. It's the same for any resource you can name – there is more than we could ever need. So I conclude: itʼs a paradise out there.

Survival Myth #2 – Only the fittest survive

According to this common myth not everybody survives, itʼs a war zone and you must fight to survive. This dangerous myth is responsible for the war and pillaging of the planet and extinction of close to half of the planet's species. We fight each other for every resource as societies, nations, corporations, small businesses and individuals. Competition has become the highest of values, taught and encouraged from early childhood. We see Darwin as a naturalist, as somebody who derived this myth by observing nature. Wrong. Darwin, a contemporary of and greatly influenced by Malthus, was a British upper-class cleric developed this theory to position commoners as lesser people thereby preserving the class system.

Having lived in the Amazon I can attest that this theory is meaningless! As the densest place on the planet with approximately 50% of all species living there, one might think that if anywhere on the planet this myth could be proved correct it would be in the Amazon – pressure of population on finite resources leading to an extreme fight for survival, where the winners live and the losers die. Nothing could be further from the truth. In the Amazon every single species is at the top of its game. There is no such specie that is not fit enough. Every plant and animal is fit, intelligent, strong and adaptable and they all survive.

Survival Myth #3 – Competition is like war and to be a winner your competitors must lose

This myth has driven us to dark days where life has become a war, from children in school to nations in conflict. Businesses fight over markets using war terminology; these values are normative and celebrated.Yet another unfounded myth with destructive consequences. Competition is a tool to create only winners however in real competition nobody loses – everyone must win. Let me explain with an example from the Olympic Games. On the podium we have three winners, gold, silver and bronze; national anthems are played and victories are celebrated. During an interview with the runner that came in last in this race, he's asked if he feels like a loser. Quite the opposite - in the true nature of competition and in full accordance with the Olympic spirit there are only winners, not as a feel-good philosophy but in actuality. The guy who came last tells us he broke his personal best record and also his country's national record. How can he be considered a loser?

Competition as we perceive it in our societies and in business is perverted. True competition doesnʼt mean outsmarting, putting down, destroying or eliminating but rather creating a supportive environment where everybody can be at their best.

Survival Myth #4 – You must rely on yourself

Sadly we feel separated from the world and other species. To survive we need to be able to take care of ourselves. Yet this is not the nature of the world. Separation is an illusion that can easily be removed if we just decide to look at the world more clearly. We are not isolated nor separated from others - in fact we are all close family. The world is an eco-system and as such adheres to three defining realities:

A. We are all related; our genetic constitution is almost the same from a glow worm to Homo Sapiens Sapiens; seeing that fact cannot leave much place for doubt unless one chooses to believe in something else.

B. We are connected; thereʼs a grid much like a spider's web unseen to the naked eye that links us all. Touch the grid anywhere and the vibration is felt everywhere - we are one.

C. We are dependent upon each other. In order to thrive we must take care of each other and the planet. The irony is that human greed more than anything else has pushed the planet and our eco-system to the verge of destruction. I think that indeed ʻGreed' is good but that 'Grid' is by far better. Greed is good because at its core is the tendency of any person anywhere to strive for a better life for themselves and their children. Without this incentive not much progress and development can occur. However exploiting the planet so savagely for greed is very poor strategy.

Survival Myth #5 – You must be a skilled expert to survive

From personal experience, the most skilled person on our expedition, our guide, did not survive; this was his last ever expedition. I was the youngest and least experienced member. Local experts said I had no chance and that they themselves wouldnʼt have survived under such circumstances, however I did. Hence I sincerely believe one doesnʼt need to learn survival skills nor to be an expert. Survival skills are intrinsic; they're part of our make-up, encoded and ready to spring into action when needed. When a true life-threatening situation arises something from within awakens; all faculties are honed, the mental and physical and right action is taken naturally.