Keynote Speakers

Mark Thompson
ceo of virgin unite entrepreneurship academy

Mark Thompson Keynotes

Mark Thompson’s keynotes focus on how to build client intimacy by engaging the passions of employees and keying in on mindsets that drive leaders to get things done fast! Thompson’s expertise on Built to Last and Good to Great reveals the secrets behind company growth, innovation, leadership, customer engagement and talent management. Thompson co-authored the international bestseller Success Built to Last, the sequel to Jim Collins' exceptional book, Built to Last. His talks focus around three main themes:

Make Change Happen – How World-Class Teams Lead Change Faster
Make Sales Happen – Level 5 Sales Growth / Good to Great Performance
Boost Profits: Customer Service That’s Built to Last

Unique to Mark Thompson: Thompson will engage the audience in discussion from stage and - before the event - he'll honor some of your best customers/senior execs/employees - by videotaping interviews with them and showing off their great ideas on stage during his keynote. (Subject to sufficient lead time)

Also available: Thompson and his Stanford team can conduct a survey of the opinions and attitudes of your members prior to the conference.(Subject to sufficient lead time)

The added insight from the interviews and/or the survey increases audience engagement, creates an exact fit with the theme of your event and assures that Thompson's research is right on target with your organization.

Now, Build A Great Business! Customer Service Built to Last

Based on the business classic Built to Last that sold over one million copies, Thompson reveals the tools of the world's most successful leaders for the sequel, Success Built to Last. This inspiring and fun keynote provides the secrets from hundreds of high producers whom Thompson has studied and met face-to-face.

How world-class teams generate unstoppable growth
Five Customer Service strategies that are Built to Last
Seven ways to boost profits in any market
How to actually grow leaders from Good to Great – Level 1 to 5 – what are the three steps necessary for developing the best teams?
What are the best practices from managers and entrepreneurs with track records of more than two decades of success?
What are the three critical drivers of influence for every high achiever?

Topics: Growing Your Business / Customer Experience Management (CEM) / Leadership / Organizational Development / Growing Your People / Employee Engagement / Performance Improvement / Talent Management / Sales Growth / Sales Leadership /

SHOW ME MORE | +

Make Sales Happen – Practical Ways to Boost Business

This keynote will bring you Level 5 Sales Growth and Good to Great Performance.

The Invisible Close – How to win clients who don’t want to be sold. What is Level 5 Sales Growth and how to take Business Performance from Good to Great?
Create Your Irresistible Offer – Defining better outcomes and benefits
How to Build Partnerships From the Start – Investing in client loyalty
What Does Your Market Crave? Helping clients understand the cost of ignoring your offer. How to gain strategic advantage over every other offer
Five Mistakes That Repel Customers & Cut Sales in Half
Five P’s That Double Sales: Positioning–Pain–Promise–Proof–Planning
How to convert loyal clients into higher ticket up-sell opportunities
The Two Personalities of the World’s Most Profitable Clients

SHOW ME MORE | +

Make Change Happen Fast - Success Built to Last

Some speakers talk about change and growth, but they’ve never done it before. Thompson has made it happen. He’s been an operating executive with a front-row seat on transformations at Charles Schwab, and a board member at Best Buy, and Apple’s top iPhone and iPad app companies. He’s worked in 12 industries directly with executive teams at Nokia, NIKE, Unilever, Baird, Bank of New York and 35 firms in the US, Europe, Asia and Brazil. Thompson bets his own wallet on change and innovation by investing in companies that are on the leading edge of change.

How do you convince your team not only to embrace change, but actually lead the transformation now – with urgency?
How have world-class firms taken the leap that you’re facing?
The difference between top 3 market leaders & all others
How to take advantage of turbulence in your markets in order to steal bases on competitors and build value for customers
What are the three fundamental factors that galvanize change in every person?
What are the seven steps to change in every organization?

Topics: Growing Your Business / Leadership / Organizational Development / Growing Your People / Change / Employee Engagement / Performance Improvement / Talent Management / Teamwork/Team Building / Sales Growth / Sales Leadership /