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Lior Arussy Customer Reviews

Your Presentation Was The Highest Rated Of The Meeting - 9.8 Out Of 10

:: Ginny Danforth, Manager, Customer Satisfaction, Global Business Services of Honeywell International, Inc.

I want to thank you for delivering a very thought-provoking workshop to the Global Business Services Leadership Team last week. It was way beyond what I could have hoped for; the content was fresh, the concepts were inspiring and the delivery was exceptional.The resounding theme from the leaders was that you are the best speaker they have ever seen and your presentation was the highest rated of the meeting - 9.8 out of 10.

You Helped Us Create A Marketing Message That Is The New Buzz In Our Industry

:: Roberto Medrano, President and CEO of Polivec, Inc.

Thank you for an excellent marketing strategy session. Your ideas and recommendations have helped us create a marketing message that has become the exciting new “buzz” in the information security industry. You provided my marketing team with newfound energy and excitement to implement and expand upon your creative ideas. Sometimes we just need that “one person” to guide us with “out of the box” thinking. You did that for us and I thank you.

A Perfect Fit For The Conference Theme

:: Paul Roberts, Global Customer Marketing of Genesys Telecommunications

Quite simply, Lior delivered an outstanding keynote presentation at our recent G-Force user conference in Orlando. Focused on delighting customers, his message was a perfect fit for the conference theme and the passion with which it was delivered captivated our audience of customer service professionals. Furthermore, Lior took the time and effort to meet with many of our customers after his presentation. This made a huge difference to their event experience.

Our post event survey results validated my view of Lior’s keynote presentation, achieving the highest scores of our main stage presenters. We will have a tough time trying to find a keynote to follow Lior next year…

Lior Made Us Think

:: Ted Hopton, Director, Membership Services of International Customer Management Institute (ICMI)

Lior’s keynote address at our Call Center Demo & Conference in Orlando was right on target for our audience. It was a skillful blend of valuable insights, fact-filled research and amusing anecdotes that all combined to deliver a compelling call-to-action that resonated with the call center professionals in attendance. Lior made us all think and inspired us to make changes — exactly what a keynote speaker should do.

Content And Delivery Were Truly Exceptional

:: Joseph A. Accardi, Vice President, Marketing and Corporate Development of Siemens Financial Services, Inc

The seminar on customer centricity you delivered was extremely well received. The content and the delivery were truly exceptional, and the feedback was very positive. Our CEO attended the session and was every bit as impressed as the others.

Your Webcast Was Rated In The Top 5%

:: Sheri Greenhaus, Managing Partner of Cyber M@rketing Services

Thanks so much for the great webcast. We have done over 100 webcasts, and yours was rated in the top 5% by our audience for most interesting, most knowledgeable speaker, and most comprehensive for their needs.

The Best On Making The Customer Experience Story Meaningful

:: Conn Nicoll, Director, National Sales of TELUS

We found Lior’s message on Customer Experience insightful and very relevant to our market. It’s our belief that helping our clients define and improve their delivery of Customer Experience is the starting point of acting as a Business Growth Partner. Lior is the best I’ve seen on making the Customer Experience story meaningful to everyone from the VP of Customer Service to the CFO.

A Huge Success For Everyone

:: Scott Feldman, Director, Global Leadership Program of SAP

The entire SAP Team wishes to extend a personal thank-you for participating in our first Global Leadership Program. The results are in: This program was a huge success for everyone involved!

Your Marketing/Sales Experience Is Invaluable

:: David W. Holmes, EVP Marketing of Jacada, Inc.

Your insights into the call center market and your marketing/sales experience have proved invaluable in getting us on the right track. We quickly anointed you our marketing team personal trainer as you were never satisfied with our progress and always forced us to think bigger and higher. Jacada is now a force to be reckoned with in the call center market.

You Demonstrated How To Redesign The Experience

:: Peter Flanagan, General Manager, Customer Interactive Solutions of Dimension Data South Africa

Companies most often believe that they have a solid relationship with their customers. You demonstrated how this is, paradoxically, not the case, and how to redesign the experience by rethinking when, where, and how we should invest our resources in the customer experience.

The Most Memorable Presentation For The Israel Export Institute

:: Thomas N. Sudow, Executive Director of Ohio Chamber of Commerce

Your presentation was the most memorable part of the “Doing Business in North America” seminar presented to over 40 business leaders of the Israel Export Institute. The most valuable lesson - even more valuable than the legal, structural, and organizational - was how the customer experience was vital to their success. They now understand that their true competitive advantage is not only through product, but also through customer services.

Strativity Has Transformed The Way We Think At Sage

:: Paul Stobart, Managing Director of Sage UK

Working with Strativity has transformed the way we think about customer experience at Sage. The research techniques employed by Strativity deliver meaningful, insightful and actionable results, which we have found to be invaluable in our own journey to provide customers with a better experience. Above all else, the team at Strativity are a delight to work with – committed, forthright, personable, engaging. I would recommend them wholeheartedly.

Strativity Has Been And Continues To Be Invaluable

:: Melissa M. Sturno, Vice President, Marketing of ProCure Treatment Centers, Inc.

Strativity Group has been, and continues to be, invaluable in helping us develop and deliver an exceptional experience for our customers. They have been with us since the inception of customer experience at our organization which enabled us to leverage the best practices across many industries to exceed our customer’s expectations.