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Lior Arussy

Is Your Company Capable To Handle Self-Escalation?

:: Posted by Administrator on 06 May 2012

When customers have had enough with the self serve options, is your call center ready to delight the frustrated customer? Continue reading »

Are you Ready to Delight Your Customer?

:: Posted by Administrator on 23 April 2012

Lior Arussy identifies ten questions that will help you with your customer experience transformation. Continue reading »

The Customer is NOT Always Right

:: Posted by Administrator on 21 March 2012

Lior Arussy hi-lights the difference between a right customer versus a wrong customer. Continue reading »

Customer Experience - The Only Business Value That Matters

:: Posted by Administrator on 14 February 2012

Lior Arussy gets them talking and tweeting at the SAP Workshop. Continue reading »

Sales Culture versus Customer Culture – The Inevitable Clash

:: Posted by Administrator on 13 January 2012

Lior Arussy points out that organizations can either operate as a sales culture or a customer culture. Continue reading »

Why You Should Hire Lior Arussy

:: Posted by Administrator on 09 January 2012

Lior Arussy creates a culture of wow customer experiences. Continue reading »

If Keeping Your Customers is Important to You

:: Posted by Karen Harris on 07 September 2011

Here's why Lior Arussy - the authority on creating exceptional customer experiences (CEM) - should be your keynote speaker at your next event. Continue reading »

 

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