• How much of ‘us’ do we really share?

    Summer is winding down and I am always sad to see it go.  Perhaps it’s because I live in thenorth as it disappears faster than it does in the south.  I think it’s also because I will see less of the people I enjoy spending time with as we all re-focus on getting back to business/school/activities.  This summer was an especially poignant one for hubby and me because our son spent most of his 2 weeks in Canada with us.  Most of the time we see him for short bursts over dinner or breakfast but this summer he devoted a lot of time to us.  One of the highlights for me was that Chris and I had a ‘date’ – we attended the Rihanna concert together.  And I was literally mistaken for his ‘date’ by the slightly inebriated man sitting next to us; this was very good for my ego as Chris is a very handsome 31 year old which makes me...well, a boomer. Rihanna’s concert was full of glitz, glamor and her brand of social commentary; it was eye candy but with no real connection to the audience.

    A few weeks ago, hubby, the cmi peeps and I attended a Michael Buble’ concert; Bob has been a big fan for a few years and while I have liked Michael, I wasn’t a fan.  But I am now- what a different concert! Michael sits on a stool and talks to the audience as if we’re old buddies, cracking jokes and telling us pieces of his personal life.  He comes off the main stage and walks through the ‘floor’ crowd shaking hands and letting people get close to him. And his finale is like nothing I’ve ever seen before – he sings a cappella– yes!!  No microphone in the Saddledome. What an authentic experience he creates for his audiences.

    So it got me to thinking...for our customers, our employees, our suppliers, our friends, our families...how authentic are we? How much of ‘us’ do we really share when we’re pitching our product, negotiating a deal, working through administrative details or having lunch/coffee with someone we haven't seen in a while? I for one have made a commitment to myself...and now to you...that creating an authentic experience is what we’re about every day.  And I’ve got the Michael Buble’ ticket on my bulletin board to remind me and keep me on track. Until next time, happy authenticating!! (I think I just created a new wordJ.)

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  • Career Opportunity at cmi

    Are you looking for...
    • An industry that is positive and empowering?
    • A place to grow both professionally & personally?
    • A company that takes care of its people? 
    cmi is the global sales and marketing team for a select group of hand-picked speakers, entertainers and consultants. Our organization provides multiple levels of service to our speakers and to their customers (speaker bureaus, production companies, corporations and associations) who hire them. We are searching for the right individual who enjoys working in a fast-paced environment while maintaining a positive attitude and a sense of humor. If you have the skills and experience, then we want to talk to you.

    Your Responsibilities Will Include:
    Sales & Marketing Assistance
    You will assist the President to drive sales using the cmi sales system 
    • Field email and phone inquiries about our speakers
    • Market our speakers to speaker bureaus, meeting professionals, production companies through postcard and email campaigns
    • Coordinate the updating of our speakers’ information on customer websites 
    • Provide social networking communiqués about our speakers and cmi
    • Assist with monthly reporting of sales statistics
    Event Coordination
    You will coordinate speakers’ events using the cmi event management system 
    • Working closely with our speakers, speaker bureaus and customers, you will coordinate event details for 15 to 20 events per month
    • Arrange conference calls between the speaker and customer
    • Promote our speakers’ products (books/DVDs) to customers
    • Acquire details re who, where, what, when
    • Provide final event itineraries
    • Other office duties as required
    We Are Looking For:
    • Long-term experience (7-10 years) as an executive/administrative assistant or in sales 
    • Graduate of a recognized business, sales and/or marketing program, or you possess a combination of education, training and progressively responsible experience
    • Knowledge of and/or experience in the speaking, event planning or meetings industry will be an asset
    • An Ulti-Tasker who works on multiple events at the same time, accurately setting priorities and meeting deadlines within tight timelines
    • A solution-oriented individual and creative problem solver who takes initiative and works well with little supervision
    • The ability to work with accuracy and efficiency in an environment that requires high energy and exceptional organizational skills 
    • A team player who does their part and empowers/encourages others to do theirs
    Essential Skills:
    • Savvy communicator on the phone and via email; we work with a wide variety of businesses and professionals; the ability to think quickly and respond effectively is critical
    • Creates excellent customer experiences – we look for ways to make every connection with our speakers and customers as enjoyable as possible  
    • Proficient in all of the following technologies: internet research, integrated software programs, social media, Web 2.0, a CRM software such as Salesforce or ACT
    • Microsoft Office suite of programs –advanced capability with a high accuracy rating
    Location:  Our head office in Calgary, AB / Canada

    Please email or fax your resume to the President, Karen Harris
    karen@cmispeakers.com / fax 403-398-4724
    No phone calls please



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  • Coming in September from Cheryl Cran

    • A new website with articles, resources and research on leadership and generations in the workplace
    • A new newsletter with links, free stuff and valuable tools to improve your results as a leader or business owner
    • New audio and video programs on case studies and workplace scenarios in short, yet practical format 
    • New keynotes and training programs on attracting the generations, retaining the generations and harnessing generational intelligence for greater innovation
    • New and updated consulting and coaching programs to help leaders breakthrough to a new level of success
    • New interviews with CEO's and Executives from around the world on how they view the generations in the workplace and what they are doing to keep all of the generations happy at work
    Call us for more information about this exciting female business/leadership/generations expert!



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  • Reflections from Uganda by John Izzo, PhD

    John posted this on August 12, 2010 to his blog.

    As many of you know, I am spending all of August in Uganda working with a non-profit organization named Bead for Life which has helped thousands of women start businesses while leaving a life of poverty behind. Day after day I have been inspired and challenged by the stories of these women, many of whom are widows at a very young age in a country with high rates of HIV.

    Bead for Life is a fascinating organization that began when two women from the U.S. decided to try to find a market for the beautiful beads crafted by women in refugee camps in Kampala. Inspired only by the poverty they saw and a desire to help, knowing little about business or marketing, they embarked on a journey to create steady incomes for women in Uganda while teaching them to be entrepreneurs. Today, Devin Hibbard overseas a four million dollar operation that has changed the lives of thousands of women and created an entire “Friendship” village where women who never dreamed of owning a home have paid for homes with beads.

    Of course I have been inspired by the courage of these women, but I have also been reminded of what it takes for any organization to succeed. On my first day here I attended their monthly staff meeting and witnessed all the elements of a great organization. Devin is a leader with great passion whose dream is contagious, the staff members see the deep purpose of their work and staff meetings reinforce this purpose, people treat each other like family, appreciation sits alongside a passion for excellence, and they consistently bring in outsiders to challenge their assumptions. These are the elements I have seen again and again over the last twenty years that are the hallmarks of great companies whether in the business of profit or of doing good (or ideally both).

    In my first book sixteen years ago, Awakening Corporate Soul, we interviewed people asking them to tell us about their most engaged times at work. Again and again they told us that in their most engaged times they saw the connection between their work and its deeper meaning. Spending time here in Uganda reminds me that when we tap into people’s desire to serve, they will engage deeply in their work. Years ago, the founder of Land’s End told me that in the early days of their company staff members volunteered together helping inner city kids in Boston and he was daunted by how passionate his people were doing that work. He wondered how he could get them to bring that same passion to their day to day work for his company and set out to help them see the deeper meaning of his company and its services. They also continued to provide opportunities for people to volunteer together.

    Being of service here has ignited my spirit. If you have not taken time to serve lately or to remind your people of how they are serving, remember that serving will ignite your passion and engages your people’s energy.

    From Uganda, Dr. John Izzo

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  • Motivational Business Speaker Scott Burrows delivers the personal touch

    Scott BurrowsScott received some wonderful praise from a recent financial services client. The back story: after years of booking 'industry insiders' this client was looking for something different. She wanted a speaker who could deliver a much needed shot to the arm to her association members, while still speaking to the challenges they face in their jobs every day, and the issues confronting their industry.

    Scott accomplished exactly that at their annual meeting, and the customer had this to say afterwards: "He took the time to understand our industry and the issues impacting our members, and incorporated that into his own powerful and personal story. Our members were truly blown away by his moving narrative of overcoming adversity with determination, grit, humor, and the support of loved ones. We were all uplifted and inspired.”

    To learn more about Scott Burrows, call us toll free at 877-307-7403 or email info@cmispeakers.com

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  • cmi welcomes Dr. John Izzo to the team!

    cmi President Karen Harris is pleased to announce that John Izzo has joined the cmi family of speakers!

    John IzzoFor 20 years, John has been a researcher and advisor to over 600 companies including many Fortune Top 10 best workplaces. Long before it became popular, his focus has always been on creating a positive brand strategy that inspires employees and customers alike. A best-selling author of four books including Awakening Corporate Soul and Values Shift, John shows businesses how to create a workplace environment that encourages true employee engagement and wins the hearts of their people.  

    As a business advisor and executive coach in the areas of employee engagement and corporate social responsibility, John is known for his ability to empower leaders at all levels in getting their people on-side. His presentations provide a fully customized set of practical, innovative solutions you can implement immediately along with insight into the future of business and how companies can get ahead of the curve. 

    Karen has been blown away by John's ability to reach into the audience's psyche and hearts while giving the C-suite executives all the substance they asked for. 

    To find out more about John Izzo, please call us toll free at 877-307-7403 or email info@cmispeakers.com.

    Click here for a video excerpt of John's presentation.





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  • Dr. John Izzo on Brand Makers and Breakers

    Reprinted, with permission, from Dr. John Izzo's blog. Originally posted on June 4, 2010.

    Brand Makers and Breakers

    If anyone doubted the impact of corporations on society just take a close look at the last two years. The decisions of large financial institutions to leverage risky assets nearly caused a second Great Depression leading to a massive bailout by governments. That bailout has lead to huge government debt and threatens now to cause what many feared -“the double dip.” Few financial firms took real responsibility for the carnage suggesting for the most part that “everyone” was doing it.

    Meanwhile, oil is gushing uncontrolled into the Gulf of Mexico from a BP oil rig threatening not only an entire fishing industry but sensitive wetlands all along the Gulf coast. Watching how BP is handling this situation is a case study in brand making or in this case, brand breaking. Over the last ten years BP has branded themselves as the “most responsible” oil company in the world and told us that BP stands for “beyond petroleum” and yet instead of really taking responsibility for a culture that apparently let safety slip, they are spending their time pointing the finger at other companies saying it’s not our fault. Just as Exxon has never recovered fully their brand image from the Valdez and how they handled that situation, so BP may never recover unless they step up and own up.

    Contrast BP’s response with similar situations in recent memory. Toyota built their brand based on quality so an accelerator pedal that does not let you stop the car is bad news. Even though the pedal was made by another company, Toyota apologized publicly to their customers saying we “let you down” and seems to be systematically trying to address the situation. Maple Leaf Foods in Canada had a food safety issue a little over a year ago that literally killed customers. That is a pretty big brand breaker! Yet by taking responsibility and apologizing deeply to their customers and letting everyone know how profoundly affected they were by what happened, the brand has come out almost unscathed.

    Those of us who run companies must never forget that the decisions we make impact the lives of real people and even the larger world. Whether we sell financial instruments, cars, food, or pull resources from the ground, the decisions we make have implications well beyond the bottom line of our own enterprises. What’s more, we can never forget how fragile our brands are. The percentage of a company’s value attributable to good will has increased five fold in the last thirty years. That is, a company’s value is less about the book value of its physical assets and more about how consumers view the brand. And remember this, as we reported in my book Values Shift, the single factor that has made the biggest gain in the last decade in terms of why we buy from or want to work for, a company. You guessed it-Social Responsibility.

    Warren Buffet may have put it best: “It takes twenty years to make a reputation but only five minutes to ruin it. If you think about that, you will do things differently.” So BP, this is your five minutes.

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  • The Passing Zone Impact Report June 2010

    "I have never worked with two more talented performers that so consistently deliver excellence and who so completely understand the corporate client. They learn each of my client’s intended message and goals; then they customize their act perfectly and deliver flawless and meaningful first rate entertainment every time." Joe Sireno


    Client: The Sireno Group
    Event: Senior leadership meeting for an international car rental company
    Location: Fairmont Hotel, Miami, Florida

    Objective: The Sireno Group’s customer has had a challenging year economically. They were addressing serious goals for changing their corporate climate and needed to end their leadership meeting on a high note. Joe Sireno brought The Passing Zone in to impart a feeling of optimism and energy. At the same time he asked Jon & Owen to take the message of the entire meeting and weave it into a memorable and meaningful presentation.

    Results: With their signature wit and humor, The Passing Zone immediately addressed the current economic situation which broke the ice. Their keynote, “The Passing Zone on I.C.E.”, (pun intended) addressed Innovation, Collaboration and Execution based on the information discussed on a telephone meeting held 2 weeks prior. The audience erupted with excitement at the end of the presentation followed by a buzz in the hallways afterward. At the airport, Jon and Owen were approached by numerous attendees, expressing their appreciation for the messages in the presentation.

    Bonus: Two of the top executives appeared in two separate pieces on stage. This gave them the opportunity to show their fun side and win the admiration of their leadership colleagues. 
     
    What can I say...Jon and Owen blew the roof off the place – AGAIN! These guys bring their 'A Game' to every engagement and they just never miss." Joe Sireno

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  • SCOTT BURROWS: Willpower Trumps All

    Scott BurrowsScott Burrows recently spoke to a financial services company and the CEO was so impressed with what he heard that he booked him to speak to another one of his companies virtually on the spot. What struck such a chord for the CEO? In one word it was willpower. After the presentation he said to Scott: "you willed yourself out of that wheelchair. You willed your nerve endings to fire again. Willpower is the Grit." He went on to observe how very much his top producers needed to be reminded to will themselves up every day, and do all the little things they need do as they pursue new opportunities and grow their businesses.

    Scott's keynote presentation is inspirational, but it also shows audiences how the seemingly impossible, or at least the very difficult or trying things can be done. He receives overwhelmingly positive feedback from people who say, simply, thank you for showing me the way - if you were able to do that, than I can certainly do what I need to do.

    Click here to read more about the remarkable Scott Burrows, expert on Vision, Mindset and Grit.

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  • CHERYL CRAN: Super Successful Launch of Her New Book!

    101 Ways to Make Generations X, Y and Zoomers Happy at WorkMonday June 7 was the official launch event for Cheryl Cran's latest business book "101 Ways to Make Generations X, Y and Zoomers Happy at Work". 101 Ways rolled off the press a month earlier to strong media interest - click here for the Forbes magazine article - and booming sales.

    Her expert advice on how to create a happy, balanced, productive workplace for all the generations could not come at a better time - this is the first time that three (and sometimes four) generations are working side-by-side with predictable results...each a little confused about how the other likes to 'operate' in the workplace. Cheryl has conducted hours and hours of research and has easy to use, highly practical tips for blending the different perspectives and styles of the various generations. 

    June Sterling, cmi's Office Manager attended the launch: "family, friends, colleagues and clients enjoyed Cheryl’s story of how she put together all 101 chapters in just 12 weeks!  I  found Chery's book to be a fun and easy read that I will use as a daily reference guide for working with Gen Xs and Ys. I believe that anyone reading this will come away with a better understanding and acceptance of what is happening in today's workplace, and embrace the differences instead of trying to fight them."

    Cheryl Cran and June Sterling

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